Map
Detailed Information
- Place Types Car dealer
- Address 555 Oliver Dr, Troy, MI 48084, USA
- Coordinate 42.5534564,-83.1564411
- Website https://hoekstratransportation.com/?utm_source=Google&utm_mediu
- Rating 4.2
- Compound Code HR3V+9C Troy, MI, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I needed warranty and recall work on a new MB Sprinter. MB has a very limited authorized service network so I found it difficult to get an appointment at first but it was clear to me they are covering a very broad region - more than one would expect - so an appointment further out could be a potential until the MB Sprinter service network is improved. Recommend awareness to the limited MB Sprinter network and be patient :).nnOnce I placed the vehicle in their hands (several recalls and an elusive leaking transmission), they went right to work getting the recalls corrected and being meticulous in resolving the transmission fluid leak. Some may think these should be simple tasks, but the complications and sophistication of the vehicle engineered components are not simple tasks anymore. You need a seasoned team to diagnose and resolve so the work is done right and professionally.nnJake - Thanks to you and team for the work done to date.
Jake at service department is absolutely great. The entire operation is ran very well. They truly take care of their customers.
This place may be good for fleet owners, but not for one truck owners. I will never return for a tire rotation, oil change, and service about glow plugs (that they were unable to perform)that took 5 days to get done, while mechanics noted other things that needed repaired, I was never informed about. To top it off fuel filter was left loose, spewing fuel all over my driveway
Came for change of faulty airbags (Mercedes recall) Jake did the work. Very friendly guy btw . Pretty fast service only took an hour I was late to my appointment but they took me in right away.
Beware, the mechanics here are clueless. Went in for issues with my Sprinter and almost $5000 later I was still left with a van that wasn't running right. The issue ended up being related to commonly reported problem which cost less than $300 to repair elsewhere. The last week (of almost 3) my van was in the shop I was given a loaner that had dangerously bad hub bearings which reflects on how incompetent these guys are; they can't even keep their own equipment in good running condition. THE WORST.
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