LA AUTO & RV SALES AND SERVICE

This past summer, my truck picked up a great deal of tree sap. I found it very difficult to remove. The only detailer that would take the job was LA auto. To my amazement, when I picked up my truck, not only was all sap removed but the truck looked like new. They detailed the inside, outside, under the hood and the truck bed. The truck was beautifully detailed at a very reasonable price. I would recommend them and use them again to detail a vehicle.

I brought my horse trailer to LA auto and RV sales in February 2019. As of right now issues are unresolved.Simply for a safety inspection my wife and I were charged over $10,000. By Michigan law and the secretary of state, vehicle repair shopsare required to give estimates. No estimates were given to my wife and me by any employee including the owner manager. No list of parts used except for very few were in the final invoice. Joe, an employee of LA Auto was to paint the whole trailer. He only painted the back door plus four inches forward from the door.There were still rough rust spots where he didn’t paint. The owner manager Goldie insisted that Joe painted half the trailer. We were charge $1000 for parts and $3000 for labor. When asked to see a list of the parts or painting materials Goldie refused to do so. By Michigan law he must list the parts, and he must disclose the parts to the customer on the final invoice. Doing business with Goldie was a nightmare. He looks like a nice grandfather type but he is anything but.nHe gave us no written estimates. By Michigan law he must. The Secretary of State enforces the law on estimates by repair shops. The paint job was to be $2000 as Goldie told us it would be. He did not give this figure in writing. Instead one day he brought me to his office and tells me that he made a mistake and the cost for the paint job would be $4000. Even if this estimate change had been on paper, a repair shop cannot go over the estimate by more than 10%.nWe have reported this man and LA auto to the Department of State and the Secretary of State who investigate repair shop fraud. I have a good friend who sells used cars. Unfortunately, these people and their profession have been given a blackeye by people like Goldie Spurlock.

The owner, and staff go above and beyond to make your experience of purchasing your vehicle. If they don't have what you want! They'll get it.. Family owned,very friendly. Great job guy's!!

I've had both good an bad experiences here, I bought a truck, and over the last 3 years of owning my truck, I've spent a lot an I mean a lot of money, like enough to buy a newer vehicle, but I love my truck, they were able to let me have my truck an I relentlessly went in an made my payments like clock work! Now I've had to have a little bit more work done an tho the price isn't horrible compared to what I've spent before its difficult to pay for right at this moment, dont get paid until the first of the month, an we get told we can't have it until it paid in full, so were irritated with LA Auto, just not very business savoy when it comes to loyal customers, if its not under my warranty, you won't get our business anymore!

Thanks Goldie. Really like the truck I bought from you the other day. (Posting for Randie)