Map
Detailed Information
- Place Types Gym
- Address 722 Center Rd, Frankfort, IL 60423, USA
- Coordinate 41.4854622,-87.8503123
- Website http://ugaillinois.com/
- Rating 3.8
- Compound Code F4PX+5V Frankfort, IL, USA
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 3:00 – 7:30 PM
- Saturday 8:00 AM – 1:00 PM
- Sunday 11:30 AM – 2:00 PM
Photos
Reviews
Super disappointed with our last few lessons. I will be pulling my daughter out after we use these last few sessions that we paid for. We signed up here due to hearing amazing things through our cheer crew. I have watched the last 4 sessions where my daughter has been walked away from each time it was her turn to perform/work with the instructor. I’m talking 6 times in a row at today’s lesson alone. At first it wasn’t a big deal but now it’s a huge issue when even the child feels singled out. I asked weeks ago to speak to someone so they could assist me in finding a coach that could work with her in another class or I would even pay for private lessons if needed. I understand she is taller and heavy for some of the coaches to help her but to walk from her every time it’s her turn in the class?!!! That’s not right. Today I asked to cancel my lessons and explained why we would not be continuing. The man working was very disagreeable and a bit rude. I’ve tried to talk to a manager a few times but there is never one available. I get Covid is going on and life is crazy but a month and no one can return my call. So unprofessional!
The trainer was an excellent instructor and the stewards were very respectful! Would recommend to anyone!!
After days of leaving messages to register my two kids , I will not be chasing them anymore. Can’t even call a customer back? I will take my money elsewhere but I am blown away by lack of customer service and common courtesy.
Great place for kids parties! The kids play and jump around for a good hour! The staff helps the kids and plays games with them allowing adults time to chat or just hang out. The party room after the play time is always a hit with the kids. They let you bring in food and snacks that you like.
We love the place but i don't think They focused on the children achieving the goal.. my child been there for over 18months and she still doing the same lesson.. if They focus on what she's missing she could have moved on to the next level ...
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