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Tesla

1200 Old Skokie Valley Rd, Highland Park, IL 60035, USA
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Detailed Information
Openning hours
  • Monday 10:00 AM – 7:00 PM
  • Tuesday 10:00 AM – 7:00 PM
  • Wednesday 10:00 AM – 7:00 PM
  • Thursday 10:00 AM – 7:00 PM
  • Friday 10:00 AM – 7:00 PM
  • Saturday 10:00 AM – 7:00 PM
  • Sunday 10:00 AM – 7:00 PM
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Tesla
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Reviews
vipul patel (03/14/2021)
Danny at dealership was amazing and answered all the questions we had about model Y & 3. Some other staff members also helped us while we were there. Great team work !!! They do clean the cars before and after test drive due to covid. Overall an excellent experience...5 stars ud83cudf1f
Don Zlevor (02/05/2021)
Picked up a Model Y, got it home, and it wouldn't charge. Since I picked it up on a Saturday, service wasn't open. Sales guy was helpful, but strung us along all day promising a call back from mobile service... never happened. Spoke with a Manager (Dan) who stated the he was sorry we were told to expect a call from mobile service - which was not possible on Saturday.nnFast forward to Monday... took the vehicle to a different TESLA service center who diagnosed the issue as a misaligned pin in the charge port. Issue was resolved immediately on site.nnDan earned the dealership 1 star for two reasons... 1. He is responsible for his employee lying to my wife and I about expecting a call from mobile service.... which they knew was never going to happen. 2. Promising to offer a service recovery (store credit, charging, etc...) due to the poor service we received (We had to take a day off of work to get the vehicle in for service, and were not able to drive the new vehicle for two days due to not being able to charge it.). Dan never followed through with the recovery. It has been 3 weeks since we bought the car. Service recovery offer was never received, and emails have been unanswered. Don't offer if you're not going follow through......nn(TESLA Milwaukee Service Center knocked it out of the park)
Jonathan Caban (12/23/2020)
Thalia is the best
Jade Bartlett (12/13/2020)
Love the Highland Park Tesla! Muj was AWESOME to work with. He even went above and beyond to help us take delivery as soon as humanely possible so we could take a road trip for the holidays. He and the entire staff there are the best!
Tyler Durand (02/18/2021)
Great given the circumstances. The parking lot is very small for such a large metropolitan dealership. And even smaller with all the snow piles taking up space and obscuring curbs, etc.
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