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Castle Honda Service

8833 Waukegan Rd, Morton Grove, IL 60053, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 6:00 PM
  • Tuesday 8:00 AM – 6:00 PM
  • Wednesday 8:00 AM – 6:00 PM
  • Thursday 8:00 AM – 6:00 PM
  • Friday 8:00 AM – 6:00 PM
  • Saturday 8:00 AM – 3:00 PM
  • Sunday Closed
Photos
Castle Honda Service
Castle Honda Service
Castle Honda Service
Castle Honda Service
Castle Honda Service
Castle Honda Service
Castle Honda Service
Castle Honda Service
Castle Honda Service
Castle Honda Service
Reviews
Usama Ahmad (04/08/2021)
Very Rude. Specially the manager Nora talked about my race and started judging me. Worst experience ever. Pathetic people. The manager thinks is well educated but she’s stuck on sales job and trynna be a billionaire. Loser behavior. I never wrote comments about anyone but I had to after her pathetic behavior. Loser managers get a life and find a better job without with less headache and stress. Losers
Ace Bell (03/31/2021)
Very rude went to view a car and the sales man didnt let me warm up the car before the test drive Every time I call here its the same woman who answers the phone she's very rude and cuts me off before I can answer her questions and she answeres the phone sounding very irritated with her job ...she transferred me to the service department 2x to make a appointment i was on old both times for 15min each and the service people never answered but what they did do was pick up the phone and didn't say anything and put me right back hold like I didn't notice .....honestly fast and easy place to get a car but they don't have the best interest for their customers and have rude customer service
Nelli Banc (01/10/2021)
The wait is a little too long but overall a great experience!
JACOB KATARI (10/23/2020)
My wife purchased her 2020 Honda HRV. The experience was 100% positive in every aspect. Thank you.
KME (08/14/2020)
Deceitful and unhelpful service team. Read every single thing they print out in detail or you can end up with a major charge. You're better off going to Elgin, IL Honda for any service needs.nnWe called multiple times over a month asking about a part being delivered. They failed to look up nearby dealers which had the part in stock and could have easily fixed the problem of broken A/C for a month in Chicago heat.nnNow we are stuck relocating homes via a 15 hour drive with zero A/C to a very hot state.nnAnother time we went in for a basic oil change. Verbally this is all we agreed on. The older man at the service desk was small-talking to me while I signed the paper describing the work to be done that day. Little did I know that he added a transmission fluid change to that paper (in tiny font) which costed an extra $250. The transmission fluid change was totally unnecessary at that time. It just barely made the mileage at which it *could* be recommended. He snuck it in to get the extra commission I'm sure
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