Route 6 Auto Max

I'm only giving 2 stars because I haven't been there in person, however I did call to ask what was the mileage on a car. One of the salesmen told me he would call me right back and let me know. I called twice and left an email and still had no response. I just wanted an answer to one simple question.

I had a really great experience here. They were super helpful and friendly. They showed that they cared about helping me find a car. Q was a great representative. I would Definitely recommend going to ROUTE 6 AUTOMAX. Thank you very much.

Nice place PLUS Q will put some fat on your head knowledge of self!!! Get comfortable, get driving, get insight!

I bought my vehicle Aug 18th, the agreement was that I leave it to get some external details fixed prior to me knowing it had internal issues. I received a phone call 2 days after stating my vehicle was ready to be picked up when I made it there it wasn’t even fixed or washed so I left it there. I went back to get it 2 days after that and realized the stuff that was supposed to be done wasn’t professionally done my buttons for the door were not changed they were painted with a BLACK SHARPIE instead of replaced!!! The whispers were not even the correct whispers for the vehicle. I was dropped off so I had no choice but to take my vehicle home with me but called and made another appointment and brought the vehicle BACK again to get the whispers replaces because they weren’t on right so they fell off and permanently scratched my windshield, my rear back lamp lights where not working so that needed to be changed so they changed that but was told to bring the truck back because they had to order something and I would need to leave it because it was a longer process were my bumper had to be removed In order to change the light. Also an oil change was needed to be done because my vehicle had a shake to it since I bought it but being that I AM NOT A MECHANIC I couldn’t pinpoint or confirm that was the issue. They fixed a few other things that were wrong but not the things I noticed. In the mist of all that “which by then was a matter of a month everyone was avoiding me I had to call multiple times and I would hold for 20 plus min and one person would tell me to speak to the next person ect. By the time I got to drive and semi enjoy my vehicle it was time for my car note! Which is terrible that I took my truck there 4 to 5 different times and STILL my whispers weren’t replaced I made a final attempt to get the whippers replaced and an oil change and was told “we have a already invested enough money into the truck and an oil change was not acknowledged in the paperwork”. I hung up and took my truck to the dealership to replace my whispers, get an oil change/ filters and my Air intake because they were torn, I HAD to pay for all that out of my own pocket!! I was out of $350 Including being out of my car note money for a vehicle I JUST BOUGHT! NOW my muffler was making a terrible noise and that was needed to be replaced because it was rotten!! I’ve only had this Mercedes truck 2 months! I am livid and upset that their unprofessionalism and their discourteousness all they care about is selling the vehicle and once they do they don’t care to know your outcome or concerns. I was referred by a friend but I would NEVER refer anyone to this place! If I could chose no stars and still place my review I would do that! I’ll make sure I check reviews for everything!!!! PLEASE listen people!

Very patient and understanding. Works with anyone with any situation. Great communication and customer services. Fantastic cars and trucks. Loving environment and great representation of the business as a whole. Would recommend to everyone to shop with them ASAP. Thank you all.