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Honda of Ames Service Center

220 Kitty Hawk Dr, Ames, IA 50010, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 7:00 PM
  • Tuesday 8:00 AM – 7:00 PM
  • Wednesday 8:00 AM – 7:00 PM
  • Thursday 8:00 AM – 7:00 PM
  • Friday 8:00 AM – 7:00 PM
  • Saturday 8:00 AM – 5:00 PM
  • Sunday Closed
Reviews
Roger Graves (04/13/2021)
I saw your listing for a new 2020 Honda Pilot LX on Cars.com competitively priced with used models at other dealers. I sent an inquiry through the website and was contacted by Jerry within a few minutes of the dealership opening for the day. Jerry and I worked on finalizing the purchase via text throughout the day. I needed the factory trailer hitch and wiring harness installed. And I wanted to pickup the Pilot in 3 days. Purchasing from Honda of Ames required a certain amount of trust on my part because, being from Kansas City, would require me to rent and drop off a rental car in Ames then purchase and drive the Pilot home. When I arrived to pick up the car and finalize the transaction everything we agreed to was managed perfectly, i.e., 1) the price was the price no added fees, 2) the trailer hitch and wiring harness was installed, 3) the Pilot was everything Jerry said 13 miles on the odometer when I test drove it and 4) Jerry was there to help me through the process and show me how to use the blue tooth, adaptive cruise control, lane warning, etc. I drove the Pilot home and its the perfect vehicle for my wife and I. Thanks Jerry and Honda of Ames for a great car buying experience!
Roxy Harris (04/08/2021)
Staff was informative and friendly. I was really disappointed thou when I got in my car and realized they didn't protect the seats or steering wheel. I had to wipe grease off and my leather is light gray
Karl Lanes (02/10/2021)
My oil change was quick and easy. In and out in less than an hour. I had a great selection of times to chose from which pleasantly surprised me since other dealers are not so flexible.
Joe Paffrath (02/15/2021)
Quick fix of a dead battery and dead headlight. In and out in under an hour, plus beverages in the lobby. Made sure to ok the price with me before moving forward with the fix.
Hongyang Gao (03/10/2021)
The break pads of my car need replacement. The reception person told me the examination fee will be counted in the repair fee and it will cost about $300 in total for the replacement of rear pair. However, when I saw the bill, it was more than $500. They told me it include some other fees but didn't told me in advance. Although I accepted it, I felt somehow disappointed at the overall process. Anyway, the service is great and waiting time is as expected.
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