Happy Joe's Pizza - Urbandale

We ordered 3 pizzas the afternoon of the Super Bowl. It was hours before the game so we could try to beat the busy time. We used DoorDash and have Dash Pass so don't have most of the fees. It was still $75 and no one got a large pizza. YIKES! That's a lot for pizza. We ordered a small Nacho Joe, a medium Nacho Joe, and a medium cheese. The ordering system makes you pay the extra to supreme your taco pizzas whether you like it or not however neither of our taco pizzas had the sour cream, onions, olives, etc that we paid for on them. Our pizzas did arrive in a timely manner so they weren't piping hot but were somewhat warm. It was really cold out so I didn't expect much in that department. The crusts on all three were really hard and crunchy nearly inedible. The cheese sauce was almost nonexistent on the Nacho Joe pizzas. They were very, very bad. I would have put Happy Joe's at one of the best places to eat taco pizza but not after our latest experience. No way will I spend that kind of money for worse than frozen pizza quality again. Casey's is so much better. And we can pick up Godfather's nearby which is also much better. If we had been eating inside, I would have demanded my money back. I think I should get my money back considering it was so bad. I don't think they should be allowed to serve that bad of food for that kind of money to people. It's wrong. They have shut down before and I think it's high time they shut down again. I don't know why they are putting out such bad pizza but we won't be back. I won't waste another penny there. I would recommend you don't either.

Placed an order at 7pm waited two hours for delivery and was notified my order was cancelled because they were closed.nnEdit: ended up trying again the next day, decided to order online again instead of calling in to not get preferential treatment to make up for the previous issue, so that I could make an accurate assessment. In the end, the pizza showed up in a reasonable amount of time. I was put off by the cost, but when it showed up it was a pretty darn hefty pizza, so the cost was justified by the amount of food. As for the taste, it was good. There was a few problems, the sauce wasn't evenly distributed, and there was too much of it. Near the crust was perfect, but as you got to the center there was way too much. Next time I would order with light sauce. The sausage was delicious, but the cheese seemed a little bland (however, this might have been because it was overpowered by the sauce). Also, for anyone looking for a deep dish pizza, this is more of a Detroit style pan pizza than a Chicago styled deep dish.nnAll in all, it was a good pizza, I'd rate the second experience a 4*, but deducting 1* due to the previous order issue. Based on this experience, and without having tried the regular crust, I think I'll stick with my usual pizza spots, and save this deep dish for when I feel like mixing things up. I will get around to trying the regular crust at some point and will update this review with my feelings on that.

Had a couple issues here recently but the general manager stepped in and made it right. I never want anything more than I paid for, but thank you so much for the remake. It was fantastic. Great food here. Very appreciated.

Little delayed, but I realized I hadn't ever actually reviewed on Google. I ordered multiple pizzas the morning of my wedding rehearsal last summer and they charged my card but never delivered. When I called in, the kid I was talking to got flustered and just hung up on me. Called back and talked to a manager who said there was nothing they could do and corporate would call me on Monday. I had to take a call from their corporate office during my honeymoon just to get a refund. I will never ever order happy joe's again, nor would I recommend it to anyone. We'd had multiple issues with orders taking forever or coming as just bubbled up pizzas with no toppings, but that experience took the cake.

Excellent pizza. Love this place! Friendly staff. Also love the taco pasta!