Map
Detailed Information
- Place Types Electrician
- Address 9101 La Cresada Dr, Austin, TX 78749, USA
- Coordinate 30.2064643,-97.8648703
- Website http://www.deckerelectric.com/
- Rating 3
- Compound Code 644P+H3 Austin, TX, USA
Reviews
I found Decker Electric as they were the subcontractor for a remodel job last year, since then they are my go to guys. Responsive, same day call back next day arrival, licensed so you know the work will be done to code requirements. No drama, solid work just the way its supposed to be.
Great service, nice guy. Reid gave me a very reasonable and competitive written quote, did the work very professionally, and gave me some good tips and advice about electrical work. I wouldn't hesitate to hire him again.
I tasked them with installing additional kitchen, and bathroom lighting in a top-floor condo unit. They misplaced the holes in the ceiling for reset lighting , which can still be seen (they never properly patched, or outsourced a drywall professional to repair their measurement mistake.)nnWorse yet, they cost me hundreds of dollars as they ran all new electric through my HVAC return vent system, creating massive holes in the duct box to the attic, permanently leaking air into the attic space above. So basically, my closed HVAC system is now open to the attic and my electricity bills are 200+ per month in the summer months, as I'm trying to perpetually cool fresh hot attic air through the holes they put in my HVAC return system. It took me a long time to figure out the cause of the holes, it was the electrician. The only electrician I hired to install new lights in my bathroom and kitchen was Decker Electric.
I called Decker Electric about a rental property of mine after searching for electricians on Angies List. My tenant said the power had gone off and one of the breakers in the box was buzzing and/or sparking. Reid Holm was responsive when I called, and quickly went to the house to check on it, the same day in fact. He told me that the entire service needed to be replaced. It's an older house and so that didn't seem too far-fetched to me. I asked him how much it would cost, and he told me $1,200. Interestingly, I had gotten an email from Angies List the day before with a deal for 200-amp service replacement for $1,343.00 from Efficient Air Conditioning. So, $1,200 being less than $1,343, I thought that what he was quoting me was a fair price and told him to go ahead and do it. He took care of scheduling it with the city and replaced it as promised on the scheduled day.nThis is where the problem started. He called me and said it was finished, and I gave him my credit card number to pay for it. Later that day I got an email receipt for the invoice for $2,300, almost double the $1,200 he had quoted me. I contacted him and he said he never told me it would be $1,200, he said he had told me it would be around $2,000. I, of course, think this is ridiculous. When I first found him on Angies list I printed out the info page, and when he told me $1,200, I had written it down on the paper, and also told my wife this was going to cost us $1,200. It makes no sense that I would agree to a $2,000 job when I had just gotten a coupon for $1,343.nOf course he disagrees, and swears that he never said $1,200.nI have no real recourse, because if I stop the credit card payment he will just put a mechanics lien on the property. I have to take a good bit of the blame since I was dumb enough to actually trust a contractor, and never asked for a proposal in writing.nAs I wrote above, he was responsive and punctual, and at least as competent as any electrician should be. But I feel like he took advantage when I didn't ask for a written bid and just went ahead and did the work and overcharged me, knowing that I wouldn't have any choice but to pay him.nSo, if you want to give him a try, I HIGHLY recommend you make sure you get a bid in writing first, and make sure that when you are paying him the invoice matches the bid.
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