Map
Detailed Information
- Place Types Storage
- Address 11511 Gaston Rd, Katy, TX 77494, USA
- Coordinate 29.7509735,-95.8315968
- Website https://www.istorage.com/storage/texas/storage-units-katy/11511
- Rating 4.6
- Compound Code Q529+99 Katy, TX, USA
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday 10:00 AM – 2:00 PM
Photos
Reviews
The worst rv rental space experience I had ever have. There was an oversized truck in my space for 2 days. After 2 days he parked next to me. Because it was oversized truck , I could not enter my space due to limited space at the back of the parking place. If you have more than 25 feet trailer, this space is not for you. They will just take your money without telling it is not appropriate for 25 feet trailer or bigger. I paid $200 for the space I never used. After arguing, they agreed to pay back $80. When I go to the place to pick up the money, African America lady told me she is the manager and she does not have any info for the refund. There is a guy name Mike the only one know how to handle the issue but could not help as well. Never do business with this people who just focus on your money. After they take out the money it is done. No costumer service.
This storage is very dirty and they don’t maintenance it. it gets very dirty. often nobody cleans up the trash and the trash is always get piled up because they have a small trashcan container and they pick up once or twice a week which is not enough. In the back there is all kind of trash and no one sweep it. it always smells like piss when i get to my storage or RV.
The gentleman who helped me (Mike) was very pleasant to talk to!nnHe went above and beyond his fundamental duties, and offered me assistance outside the scope of my reason for being there.nnI asked if he knew (based on our extended conversation) anyone who installs sprinkler systems. He hooked me up with number that will most likely save me money.nnThis is the second time I've used this facility. I would highly recommend this particular location! I assure you that your experience will be memorable!
Fantastic customer service! Mike made the process easy and convenient. This place also has one of the best rates in Katy :)
I highly recommend IStorage Katy. Mr. Mike is so helpful and accommodating. He explained everything to me and gave me a tour of the unit before I moved my things in. I can’t thank them enough for the great customer service!
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