CVS

Elena is the best and most patient person I’ve have ever met in a pharmacy. She can certainly answer all your questions.

Today was my first visit ever to a CVS. I visited due to a friend’s recommendation of finding a therapeutic item which my doctor had suggested I try. Upon entering a new store, I knew it would be a possibility that I would need assistance in locating said item.nnThere was an Indian lady with glasses, sitting on a stool, stocking near the pharmacy. I didn’t see her name tag, therefore, I must simply describe her in this manner. I inquired where the product would be and she rudely, spouted off which aisle to look. There was a kind customer walking past me, as we’re required to wear masks at this time, so she just was letting me know she was there. I say, to the fellow customer that I don’t believe CVS carries the specific item I was searching for. I guess the store representative thought I was talking to her, when I wasn’t.nnAt this point, she gets about a foot from my face, with a bad attitude, and asked me if I was blind, pointing to the products. I put up my hand and asked her to please step back the 6 feet, and said, are you blind, in defense, that I had made my remark of the product not being the correct one, to a customer.nnI asked her, with specifics this time, if there was another place that the item may be. (It has many uses so I assumed it may be located in a different area as well) She once again, spouted off another aisle it may be on. I walked to said aisle and there happened to be another customer standing directly in front of where I could see the product. Attempting to social distance and practice patience, I waited at the end cap until she was finished looking for her items. The store representative, comes right up to me again, and points and shouts, “it’s right there!!”. I told her that I was being courteous in letting the other customer take her time.nnNeedless to say, everyone looked up due to her shouting, and the other customer had no issue in moving over for the brief moment I needed to see if it was indeed the specific item I was searching for. It wasn’t and I thanked the customer for allowing me to have a quick look.nnAlso needless to say, I will NEVER give business to a CVS after being treated with such arrogance and rudeness. I was shocked by her behavior. Note: I went to the Walgreens, up Franz Road and found my product with complete ease and outstanding customer service, from a cashier. CVS should be ashamed that they’ve employed such nasty individuals.

I went for covid testing for my mother and staff mentioned that she is not eligible for covid as her system is not able to process the insurance. My other friends having same insurance were able to get the test done from other location of CVS.. when I told her she asked me to go to other CVS centre

Highly disappointed, the Indian cashier is so rude, not only did they forget to bag one of my items ,but I returned and many times the manager wasn't there ,bc apparently only the manager can give refunds on items that I clearly was not given....yes its 11 dollars I lost bc after many attempts I still did not get a resolution....stealing from your customers is not okay...don't come here, I should have read the reviews here before I came. Go to WALGREENS ACROSS THE STREET THEY ARE 10000% KIND AND ATTENTIVE AND ALWAYS HAVE A SMILE AND ARE HAPPY TO HELP.

Most disgusting bathroom ever!!! Dead flies in the sink..other flies flying around...no soap.....no hand sanitizer...no toilet paper...horrible customer service. The room marked for employees only was clean..