Jimmy John's

Well, even I have to say something, once in awhile, that isn't a positive about a business. And I know a lot of you are going to disagree here. But I'm one of those people that doesn't believe all this Mask Hysteria. I only wear the thing out of courtesy for others when I'm in a very public place like a grocery store or shopping center. We were recently at this location and just had a very negative experience with one of the associates barking at us about not wearing our mask. There was no lobby dining and we were simply sitting at a table waiting for our takeout order. The delivery associate came driving up nearly crashing into the curb in front of the business parking in a handicap spot which I did notice he did have a handicap tag in his window, but as he launched up against the curb slammed open the door and left it and then rushed into the restaurant I was still trying to validate why he needed the handicap placard. After a couple of minutes behind the counter he came all the way around the counter to where my son and I were standing and sitting in an empty booth along with only two other people in the entire lobby area waiting for our order. This person took it upon themselves to verbally Acosta us about our mask wearing my son had his on and pulled over both his nose and mouth and mine I had slid down under my nose, still covering my mouth though. The Jimmy John's associate then indicated to me that I needed to pull my mask up I politely thanked him and said have a nice day and just continued looking at the story I was reading on my phone. This person insisted on suggesting/commanding several more times about raising my mask over my nose. Then threatening to tell the manager, who we had already had a conversation with before this delivery person had arrived, about another question that we had on our order. After several moments with this particular associate I finally snapped back and asked if they were the owner? He indicated he was not. I asked if he was one of the store management, again he said that he was not I asked if he was a shift leader or a supervisor of any importance whatsoever to the facility and he answered that he was not to all of those questions. So I finally insisted that he go away and leave me alone as I was not endangering anyone since no one was standing near me, except for him! As he had invaded my little six foot circle! About this time another member of the staff indicated our order was ready and we took our sandwiches and left the property. Well March 10th came around and the governor said let's open everything up. So I was out last Wednesday and near the same location thought well I'll just go over there and grab a sandwich. I walked in the door the staff all had their masks on and there were three or four tables of guests which none of them had their masks on. As I approached the counter to ask a question about a particular item, and associate insist that I put a mask on. I remind them what day it is and what the governor has indicated about the mask and they told me that their owner was insisting that everyone still wear a mask. I politely said I'm sure that the manager meant you as the staff and not the patrons of this store. the person pointed to a camera right in front of the cash register and said that they were keeping an eye on everybody and that included the guests and they couldn't serve me if I didn't put a mask on. I politely told the associate I was not going to wear a mask and to please pass that along to the owner that I would no longer the utilizing this particular location for my lunch, as I worked close by. So that's why I'm giving the negative review. Nothing necessarily about the food of the preparation just that I'm tired of all of this hysteria about the stupid mask. There's plenty of other places to go and have my lunch in peace!

First time here, I am totally a subway girl didn’t realize it until I came to jimmy John’s. They don’t warm up your sandwich here nor give you the option to add additional ingredients to your sandwich. Anyways coke sandwich’s not my thing. Sticking to subway

3 stars because the sandwiches are good. I order here often from my near by work location. However today 2 sandwiches had something added or something missing that was clearly marked on the receipt. This is not the first time, but i always let it go.. I called management to let them know the mistake. I was asked if we wanted a remake. I only have a 30 minute lunch so I declined. There was no other offer of anything for the inconvenience after that.. very strange to not offer the customer at least something for the next time they order. Disappointed.

Sandwiches were good and fresh and they made them in a timely manner.

Sandwiches are great, but delivery is not! Jimmy John’s slogan is “Freaky Fast”, and I’m literally across the road from them! Ordered at 1:04, and delivery driver shows up at 2:05, and then tells me if I want my order to be priority, I need to order before the time that I want it. If that’s the case then Jimmy John’s needs to change their slogan, or hire more drivers. So disappointed ☹ufe0f