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Tesla

9633 Westheimer Rd, Houston, TX 77063, USA

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Detailed Information

Place Types Car dealer
Address 9633 Westheimer Rd, Houston, TX 77063, USA
Coordinate 29.7362087,-95.5375317
Website http://tesla.com/
Rating 4.3
Compound Code PFP6+FX Mid-West, Houston, TX,

Openning hours

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Ahmad Elsaadi (04/06/2021)

I mean, I don't even know where to start here.nnMy new Model S coolant had a minor leak which caused the coolant sensor to go off and alert me. The soonest appointment was 2 weeks out and I could not wait that long risking unintentional damage to the car. I drove to this service center (on a freaking Saturday????) knowing that I could potentially be denied a walk-in service. However, my service advisor, Marissa, was able to squeeze me in due to the urgency of the matter. Providing exceptional customer service and reassuring me the problem will be handled, I was immediately at ease. Marissa was unable to provide a loaner (at no fault of hers) but assisted me with sharing an Uber voucher getting me through the weekend & Monday. Callie was awesome and super nice when I needed further information on the status of the car.nOverall, this was a great experience with a tough situation (car problems are the worst). For everyone reading this, please keep in mind that car problems are already stressful and tedious so most customers are going in already upset. Having service advisors with such great customer service skills makes the experience much better. Thank you Tesla service team and thank you Chris for leading such a successful operation.

Huy Nguyen (03/15/2021)

Mike Q always provides top notch customer service. Vehicle had a couple recalls and they were able to get them done within 24 hours.

Haaris Hemani (03/23/2021)

They gave our car to another customer when our delivery was scheduled. They don’t care about you. Their customer service is just trying to push our cars to meet their quota which is kind of annoying considering the customer should come first. It is what it is. If your car has design flaws, you will not be able to do anything about it. Take all of this into consideration before taking delivery.

Sarp B (04/01/2021)

The cars basically sell themselves, but the dealer has very friendly “salesmen”. The buying process could be a lot more smoother but overall it wasnt a terrible experience like most dealerships