McDonald's

This McDonald's has had bad service since it opened. It has never gotten good. When it opened it was flooded with customers. Since then it doesn't seem to do the amount of business it should. I believe people are like me and won't go there because of their bad service and calling to complain goes no where. No one ever calls you back. Look at all the reviews below and how bad they are.nnI went to the drive thru and made an order on a weekday. Pulled right up, no one was in line and ordered. I went to the next window and paid. I got to the next window and was told to pull forward and wait for my order. The two areas designated to park and wait for your order already had cars parked in them and people waiting for their meals. They like to push you onto the parking lot so they can clear your order on the screen to make their food delivery times look good. I was on my way to a business meeting and I waited from 3:43 pm to 4:01 pm then I had to leave. I called the location and the phone must of range twenty times before it was answered. I told the guy I could no longer wait, I had a meeting and they were too slow. His reply was we are doing the best we can. No apology. I have avoided all McDonald's restaurants for months because of their slow and poor service but I was hungry and hoped I could grab something on the way to eat in my car however this was not the case. I called the McDonald's toll free number and was on hold for like 30 minutes until an operator came on to take my complain. She said someone would call me however to date no one has. I believe the corporate McDonald's people don't care either. McDonald's gave up years ago and now customers are giving up on them.

Drive-through. Food tastes like it was made 30 minutes before it was handed to me. No pickles and both had pickles. Fries taste like they were microwaved. I just don't understand.

This is seriously the worst McDonald’s I have ever been to. The first time I went, I ordered a fish for my mom and asked for extra sauce. That sent the cashier in a panic at checkout and was told with fear that it would be extra money. I was surprised because the prices since I had last been to McDonald’s has skyrocketed and I was already shocked at how much the order was. I said fine, how much. He didn’t know and guessed a dollar. I pulled out a dollar and then he panicked again and had to get a manager to find out if we could pay for extra sauce. Meanwhile we had a long line of cars waiting behind us. I know the cashier was making sure we didn’t bankrupt a billion dollar business by making sure we pay the accurate cost for extra sauce. Forget about making a customer happy and making sure they would like to return to your business, they can’t risk just giving an extra sauce away. That would ruin McDonald’s to be so charitable. After we finally got an accounting of how much that extra sauce would be, coming from the highest of management and paid the money, I vowed to never return. I made that mistake a couple months later since it is just a block away from my house and my niece wanted McDonald’s.nThe second visit, my mother saw a sign that simply said, buy a fish sandwich and get 2nd one for $1. She proceeded to order a fish sandwich meal and then asked for the dollar fish sandwich. At checkout she was surprised at her total. She looked at her receipt and noticed she was charged $5 for a second fish sandwich. When she pointed out how much she was charged for a second fish, she was told that didn’t include the meal. The special on the advertisement didn’t list any exceptions. She did indeed order a fish sandwich, whether it came with fries and a drink or not. So she decided to get a refund and order the sandwich, get the second one for $1 and then order fries and a drink separately. It is pretty ridiculous to have to do that. I won’t even mention that she asked for both sandwiches to have no cheese and both of them had cheese on them.They are just so ridiculous there and really don’t know anything about customer service. This time I will keep my promise to never go back.

Mary the manager at this store was so amazingly helpful!! She answered my phone call and helped me add an item to my order. I will definitely be back here!nnGreat place!

Great McDonald's... The people who work there are amazing. We enjoyed Our food.