Eastman Credit Union

Went to get a signature on an insurance paper that required a specific kind of signature from the bank. Waited more than 20 minutes without being called. Another person came in and waited less than a minute and was called back to see someone. Will not use this branch again!

One of the best branches in this area. Been banking for years with them and always been treated fair nice and friendly.

I have been using ECU for years now and have been happy with everything. I usually use the Jonesborough branch. I feel I have been treated great and fair.

Sorry service! Loan Specialist was rude and disrespectful when we called to check on our loan, can’t remember her name, or I would call her out too. Just know she was there on Friday. Had no clue what she was doing either. Will never return to this branch ever again. You guys need to get your tellers together as well. Wouldn’t even give 1 star. Kingsport has way better tellers and amazing customer service.

Friendly, courteous and helpful. Extremely grateful !ud83dude4fud83dude4f