Map
Detailed Information
- Place Types Storage
- Address 3699 Alcoa Hwy, Alcoa, TN 37701, USA
- Coordinate 35.8394169,-83.9707394
- Website https://www.uhaul.com/Locations/Self-Storage-near-Alcoa-TN-3770
- Rating 3.8
- Compound Code R2QH+QP Alcoa, Tennessee, Unite
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 8:00 PM
- Saturday 7:00 AM – 7:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
Super friendly staff loaded my semi quickly was in and out with my load in 15 minutes. Would gladly pick up here again.
These guys entered the wrong mileage on the truck I rented and when I asked them to correct it, the owner said not to worry about it and they will fix it. Not being the fool he must have thought I was, I insisted they correct it before I left with the truck. They changed it but it was wrong again! Finally, they corrected it a third time, or so I thought, so I left. As it turn out, it was wrong again, and if I didn’t have a picture of the odometer when I left, I would’ve been stuck paying the extra mileage - like about a thousand miles extra! 3 times they entered the mileage and all 3 times, it was under reported, which would have left me with a huge mileage bill. I believe they’re scammers so beware!
I have been in customer service for 30 yrs & never would I treat another human being the way Raymond Larrison treated me when I was there. He humiliated me & made me feel like an idiot when I had questions this person should never deal with other people just a rude nasty person other than that the truck was great
I am going to come back and write a detailed review, but for now I'm just going to say that the U-Box moving system is the worst moving system I could ever possibly imagine. In the end it is going to have taken me 12 hours to move out of my 4-bedroom, 3-bathroom, 2,400 square foot house.
We went in on Sunday afternoon to get our propane tank refilled. There were two guys inside and not a customer in sight. We told the men that we wanted to get our tank refilled and he immediately got an attitude wanting to check the date on our propane tank. It was brand new when we bought it three months ago. The man instructed us to pull to the propane filling area and stated he would be right out. We sat at the propane area for 10 minutes and the man didn’t come. We rang the bell for service and waited another 10 minutes. Still nothing. We finally decided to leave. If you don’t want to fill propane tanks don’t offer the service. This was our first time trying U-Haul for propane and it will be our last. We are moving in January and will need a moving truck...we will not be renting one from U-Haul. Complete lack of customer service!
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