Hepperly Auto Sales West

Bought a vehicle here. Deal went alright the only thing that would've been nice was for the car salesman to fill my tank up and a wash. 1st time I ever and bought a car and someone not take care of the vehicle at the end of the deal. Felt rushed after it was over and they didn't make anymore contact with me after that day. Probably not buy from them again.

They are nice as can be but beware when they say they can help you. I learned that they can't always back up what they say. That's why I won't be back. I took a trade in and long story short I kept my car and they lost a customer and the sale.

We had a private issue were the financing fell through on our van they were kind enough to give us our money back. After blabbing to the entire staff our situation which is private and extremely unprofessional the team made my spouse and I feel so small thanks for sharing our private info hope you all had a good laugh at our expence. We loved hepperly always have and they still tryed to helps just upset at they way we were treated this visit.

Travis Lindsey is the person to go to here. He was very helpful. I recommend Travis at Hepperly to everyone.

I had been looking for a car online and my search led me to a vehicle at Hepperly Auto Sales West. I found what I thought was a great car for a great price but with me living in Georgia, I was nervous to drive nearly 4 hours for a car that might not look the same in photos as it does in person. There was nothing wrong with the photos but it just isn't the same as seeing it with your own eyes. That is where Travis came in.nnI worked with Travis from the start and he was above reproach in every way. Travis empathized with my concerns and went above and beyond sending additional photos, very detailed videos and answered many questions. Travis made himself available by phone and text after hours, stepping away from his family to discuss the vehicle with me. He was honest, transparent, kind and knowledgeable. After just our very first phone call I remember telling my wife that this is a guy I can trust. I was right.nnEveryone was great at the dealership. It has the 'family owned' authenticity and personal touch that many large dealerships lack. I didn't feel like a number/target/metric to be achieved but like a person to be served.nnUsed car dealerships can be unnerving for many but if you are looking at Hepperly Auto Sales West, you can confidently put all of those hesitations to rest. You will get great service, a great vehicle and feel valued along the way. For great service, ask for Travis!