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Neptune Island Waterpark

1109 14th St, Hartsville, SC 29550, USA

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Detailed Information

Place Types Amusement park
Address 1109 14th St, Hartsville, SC 29550, USA
Coordinate 34.3506488,-80.0922044
Website https://neptuneisland.com/
Rating 4.3
Compound Code 9W25+74 Hartsville, South Carol

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Reviews

Carolina Crushers (09/18/2020)

Coming from the Charleston area to Hartsville, this park is extremely small compared to my normal. It offers a few fun things to do, all of which can be completed in less than 12 minutes. Great place for kids and parents to have a quick splash. Food is fairly priced for a park, however the Pizza was the worst experience I have ever tasted. If you live in the area, this place is fine, I would not recommend traveling for Neptune Island. Carowinds is only 1 hour 1/2 further, well worth the time!

Bryanna Velazquez (07/26/2020)

Love this place. Lifeguards are constantly checking and it made me feel safer with my 1.5 year old. Lazy river was beautiful and overall park was clean and well set up. Staff was friendly and helpful. Can't wait to come back and hopefully get season passes next season. Great prices. Will recommend to my family and friends.

Jennifer Sharp (10/01/2020)

We had an amazing time. The only downfall was the food service. Very unorganized, wait time was ridiculously long, condiment area was out of cups to put ketchup in and napkins and when trying to find someone to help or let them know they needed more supplies there was no one to help. The staff taking the orders was rude, didn't help or want to be bothered. When I went to the adult beverage station I asked for napkins. The person behind the bar happened to be a manager and was very helpful. She mentioned that it was the last weekend of the season. Wanted to offer that info since it may have affected the service and lack of inventory. We still had an amazing time.

Dee Dee (08/23/2020)

We visited for the first time this weekend (August 2020) and we had a great time. The waiting time was acceptable and the service was great. Facilities are clean and the lifeguards are wonderful. The food was good too. Would recommend!

Laura Hicks (06/22/2020)

We loved coming here! It was our first time visiting and we will come back again very soon! All the staff were very nice, polite, and very helpful! They would go out of their way to see if we needed anything at all!!! We rented a cabana for the entire afternoon. The fridge was stocked, it was nice and neat and clean. The only complaint is that they weren't told that we were there already so we had to find our server after a couple hours and ask for assistance. But they made up for that ten fold. The food wasn't that great, but who expects a gourmet meal at a water park? The life guards are very concerned and helpful and they make sure everyone is safe and enjoying themselves. I would recommend bringing your family here to spend the day, you will come back time and time again!!! We had an amazing time here!!! I can't wait to take the grandkids back again!!!

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