Hudiburg Chevrolet Service

Not here to advise anyone not use their services but I will NEVER take my vehicle back for any more services ever again. I knew something wasn't right with my 2016 Sierra after an oil change back in Aug 2019. I knew deep down someone tampered with my truck but I continued to use their services. In July 2020 something else. Almost immediately right after taking it in for an oil change. Well I found out what it was, and it was obvious someone had tampered with something causing my truck to act like there was something seriously wrong. My Intuition was right! Be Aware!! Shady mess going on at Hudiburg service center. Granted they are nice, great service skills but I'd say there are some shady mechanics who only wants your money.

I went in to have my Camaro serviced and the service center went over and beyond my expectations. All the way from me getting a courtesy car to drive for 4 day to the professionalism from the man who was helping me, Devon. I really appreciate it and can trust my vehicle with Hudiburg.

Very displeased with the service I have received the last 2 times I have used Hudiburg service! Time before last, I posted a review on Facebook and had an immediate call from the service manager. This time it would not allow me to do a Facebook review and I called twice for a service manager to discuss the issue. 6 days later no return call! I went in at 730 am to get a routine oil change and a tire leak fixed. 2 hours and 45 mins later, I left with only my oil changed. The service rep never came into the waiting room to talk to me like all the others and only called me to tell me my tire leak was in the side wall and for $140 they had a tire to replace it with. I proceeded to tell him I had road hazard and had previously bought my tires from them. Well that seemed to change the story. They no longer had a tire and would have to order it. Would be about 2 hours and did I have someone that could come pick me up so I didn’t have to wait!! I asked about the $140 tire and apparently it wasn’t the same as the set I already have...so I asked why he would tell me that because I dang sure didn’t request a mis-matched set of tires! I asked him to get my vehicle ready because I had an appt.to be at. I called back 3 hours later to check on my replacement tire and the gentleman couldn’t even see where it had been ordered! Furious at this point, I ask for a manager and he was unavailable. They took a message which I later found in my service reps bag. 10 minutes later I get a text from my service rep that my tire had arrived! I was there in less than 5 mins and had my tire changed and gone in 20 mins. I called the next day and left a message on the service managers voicemail asking for him to return my call so I can make sure this doesn’t happen to someone else and to date, I still have not talked to a manager! They are obviously not concerned so I would not recommend them!

DO NOT BEING YOUR CAR HERE!nI was forced to let my 17 Cruze come to this “dealership” for repair in the collision center after hitting a deer.nThe guys were friendly sure, until they got paid and then they were rude to me, my fiancé, and my mother. They did not walk us over to the vehicle to tell us what they did, they literally threw the keys at us and pointed to the left side of the building and said “your vehicle is over there somewhere”.nWe pointed out a section of the repair that was popped out of place (when we bought the car it was flush and not noticeable at all) Paul was very argumentative with us about it.nAn hour into driving the car home the check engine light came on and when we called collision with the codes they suspiciously got defensive and told us they hadn’t touched the turbo (which is what was throwing the light).nNow in daylight we have discovered where they missed parts in the paint department, which I now have to fix out of pocket before it causes a rust issue. There is an entire part missing behind the headlight assembly which is listed as being replaced.nAnd the actuator for the turbo is bent when it wasn’t before the accident.nI will NEVER be back and I WILL be issuing a complaint with the BBB AND GM.

I have to set the record straight! Had a manager call me up, first of all to apologize for what I had experienced with the service department. (Which I will not mention again). But they really made up for that hiccup! Secondly he ask me what would it take to make me happy, I just needed for my truck to get detailed and that they did. That thing looks absolutely amazing. They said other customers were asking is this truck for sale. Sadly no it's my baby! But most importantly they made everything right with me, and I appreciate it! Thanks Hudiburg Chevrolet MWC.ud83dudc4dud83cudffeud83dudc4cud83cudffeud83dudcaf