Burger King

This Burger Kings staff is always very very helpful and so friendly! Its so refreshing compared to the McDonald's in this town . No one there takes time to listen and most of the time you don't get your food right . But I've not had any problems here and everytime I come there is a friendly face! It's very refreshing for what fast food is today. We definitely continue to come back just for the service.

The Ponca City Burger King always has such friendly employees. Keep it up!n- Also, Bring back the Frappes! :)

Burger King in Ponca City is the worst I have ever been to. I have lived in 5 states and 3 different continents. I moved here about a year ago and have had the disappointment of spending money at the Ponca City Burger King on several occasions. My sons enjoy the food (because they are young and don’t know any better) and so every couple of weeks, I take them there hoping the food and service has improved, it never has. The inside is always nasty and the employees working the drive through appear to be incompetent, to say the least. Tonight, I took my sons there for the last time. We pulled up, looking at the main sign that still says “Impossible whopper i shere” for the last six months. The ordering screen is bright white and not functioning, along with the small red light, which signals fresh hot cookies are available, blinks 24 hours a day now, even though they had no cookies available. I ordered my son a grilled cheese sandwich and cheese sticks, which we have ordered dozens of times in the past. The girl on the microphone says they don’t have that available. I then asked if she could ring up a value cheese burger, plain, no meat, thus leaving just cheese and bread. After 3-4 minutes, she tells me she can not ring up an order like that. I explained my son is allergic to meat and we just wanted bread and melted cheese. The girl stated they had no grill inside to cook anything like that. The girl further stated her manager said there is no way to special order anything like that. Lastly, they told us we needed to leave and we could order a grilled cheese at Sonic or Dixie Dog.

The people are great. Problem though. I didn't see where the number 2 had jalapeno my bun was hard not rock hard but in the toaster for a few. The bacon was almost black but somehow still soft. Lettuce was sparse fries about 70% full but good.

Friendly staff and typically awesome bacon whopper!