Walgreens

Best and most compassionate medical folks I’ve ever had. Been going here for 7-8 years. Many years ago it was an unpleasant experience but a few years back it changed. They are the most complete and efficient pharmaceutical store iver ever been a customer at. I don’t even want to imagine not having them in my life. I have so many medications but they always make it easy and quick. Don’t want to name names because they are all collectively the best experienced team I have ever come across for my Rx needs. Furthermore, I don’t want to leave anyways name out because they are all equally special to me. Thank you Walgreens of Ponca city, y’all are the best people in the business around here!! Both Pharmacists and And management in the regular store always take cate of me whenever any situations arises. I usually chat with them about life and how our days are going, whether on the phone or in person. They all remember by my name it feels awesome to know these people really care about me and I really care about them, too!!!

I went to Walgreens to pick up a prescription. When I arrived the lady working told me it would be 30-40 minutes before my prescription was ready due to the clinic sending it to the wrong one. Upon returning 30 minutes later, there was 1 customer is the drive thru on the outside lane and I pulled up to the window waiting. I was there for 3 minutes while they were helping the 1st customer. When they were done the lady shut the window on me and told me I would have to come back after their lunch break. Now I understand an employee has a right for his or her break BUT it was very rude and unprofessional the way she handled it. She failed to mention their break time the first time I had went. I'm not one to complain but I live out of town and having to drive back 2 times to be sent home is ridiculous!! I think I will use a different pharmacy from now on.

As far as the pharmacy goes, let me put it this way, if Connie is not there,things don’t get done as they should, in order for that pharmacy to run the way it should, she has to be there. Otherwise the other people are very slow, and take forever to process everything. You call n ask for something n half the time they don’t know what they are doing, very disappointed, wish there was a few more other places to shop for meds. Not good at all! They don’t get trained right. A dark skin lady , needs more training and so does the young guy with the long hair, the other pharmacist are really slow and drag their feet to do things.

High prices and just okay.

The price on the shelf wasn't accurate, at the register. The item rang up double the price. The cashier thought it might have something to do with rewards, and want interested in resolving this issue. I suggest shopping at an alternative store that doesn't play games without pricing at the register. It was obvious from the cashier's reaction that this was a routine issue with this company or location. I'll not be stopping at this location again, and in fact this experience has tarnished on opinion of the Walgreens brand in general.