Map
Detailed Information
- Place Types Atm
- Address 1431 New Garden Rd, Greensboro, NC 27410, USA
- Coordinate 36.1090947,-79.8834769
- Website https://www.pnfp.com/
- Rating 3.3
- Compound Code 4458+JJ Greensboro, NC, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
The absolute worst bank. In 2020 unless your utilizing financing from this bank it has become entirely obsolete. With so many free checking accounts without overdraft fees, features like round up to save, and free atm withdrawals I do not really see the reason why you would bank with this bank. They will not reverse overdraft fees, they will charge you insufficient fund fees, and if you set up overdraft protection they will charge you an overdraft protection fee anyways. This style of banking is very outdated in 2020. Why bank with them when there are so many more progressive banks with more forgiving features? In addition to the features above the app is outdated and goes down quite often and they do not update your balance in real time(it’s 2020 how can you not calculate a balance in real time?) Nothing against people who bank at this bank but aside from mortgage and auto loan options I just do not see the benefit of having a checking account here.
We were happy with this back till yesterday. We deposited a check from Geico our insurance company. We asked the male teller if we would have access to the funds since we were on our way to purchase a vehicle. He said we should not have any issue using our debit card; otherwise we might have to authorize the purchase with the bank so it would go through.. considering it was a large amount.. A few hours later we go to purchase our vehicle and the payment DOESN'T go through. I call the bank and was told that the amount exceeded the daily limit. I wait on hold for 15 minutes & never speak to anyone in regards to this issue. I end up going home and writing a check for the same amount to bypass this nonsense. I'm beyond disappointed with the customer service & knowledge of this location!!!!!
Love this bank. Everyone is so friendly and helpful. Teresa Class is amazing and that is what brought me to this bank.
Corey Wellborn, Candace Fouts and the staff at BNC (now Pinnacle) New Garden Rd. location are fantastic. I moved from another area bank because the service and general management of my account was poor -- and have not regretted it. The customer service at Pinnacle is excellent -- they are responsive to any issue or question I have. I'm glad to be banking there.
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