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Trent Buick GMC

1707 US-70, New Bern, NC 28560, USA
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Detailed Information
Openning hours
  • Monday 8:30 AM – 7:00 PM
  • Tuesday 8:30 AM – 7:00 PM
  • Wednesday 8:30 AM – 7:00 PM
  • Thursday 8:30 AM – 7:00 PM
  • Friday 8:30 AM – 7:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday Closed
Photos
Trent Buick GMC
Trent Buick GMC
Trent Buick GMC
Trent Buick GMC
Trent Buick GMC
Trent Buick GMC
Trent Buick GMC
Trent Buick GMC
Trent Buick GMC
Trent Buick GMC
Reviews
Jason White (03/10/2021)
Everyone was very prompt in addressing my questions. Wayne was my service rep and Chris was the mechanic. I really appreciated the short video explaining the initial diagnosis and explanation of the recommended solution. The repairs were made in a timely manner and the issues seem to be resolved. Excellent customer service! I drove an hour past another dealership because of the radio advertising i had heard and my confidence in their highly trained staff. It was a great experience.
Valerie Smith (04/05/2021)
Ronnie is fantastic!!! Came in today to look and he showed me some great vehicles. Found the perfect one and he worked a deal that I get to take it home today. I would not buy a car from anyone else and highly recommend him if you are looking for a car. Jerry took care of the paperwork and explained everything so well, I didn't have one question.
Allison Hathaway-Rohrer (03/11/2021)
We have bought 2 cars now from Trent and each time we have had great service! They have serviced our cars as well. Service and Sales are customer focused! They will earn your business for life! Josh is a great salesman and so very patient! It took my husband and I a year to decide what we wanted to buy, he was there every step of the way and never made us feel pressured or under valued! Ask for Josh you wont be disappointed!
Michael Smith (12/18/2020)
Got a Great deal on a low mileage Truck at Trent. I had been looking for close to a year and finally got a Great deal, was worth the wait and the drive. Ron Polk was my Salesman and he worked hard to make sure it was the truck I wanted and to get me in the truck. I went one day to check and test drive the truck, I had to think on it overnight. Called next day and told Ron Polk that I was coming back to get it. When I returned to get the truck, I was pleasantly surprised that Ron insisted that I drive the truck again to make sure that it was definitely the truck I wanted before we started any paper work. Trent had over 25 lenders available. My first finance option didn't work out so Ron kept working with me until he was able to get me in the truck. After we got all the paperwork and payment worked out, he drove the truck with me and filled it up with gas. Then another great surprise, Ron got 2 drivers to deliver my truck to my house, I don't stay very close to the Dealership either! I would definitely ask for Ron Polk if I was going to Trent to buy a vehicle. Ron is a good easy going guy, listens to you, answersnquestions well and explains everything well as he walks you through all the buying and finance details . There was never any high pressure selling tactics. Ron made my purchase a very easy, pleasant buying experience.
Lisa Benton (11/19/2020)
Thomas Farrow and Brent Cooper always make my experience at Trent consistent. I would and have recommended the dealership to friends and clients. The service department is absolutely amazing, everyone at the dealership is professional and polite. We have been doing business with the dealership for 20 years and we are definitely customers for life.
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