PJ's Coffee Of Meridian

Good morning. I just wanted to leave a review for the your PJ’s location in Meridian Mississippi. This morningnLike almost every morning I ordered coffee from this location.nThe only difference this morning is that I use your app to order for the first time before I went and picked up my coffee. Normally I have excellent customer service and I really do like the coffee at this location. But this morning I follow directions of the app which instructed me to go straight to the window when I got to this location to pick up my coffee. The app kept saying that it’s processing but it never told me that my order was ready, but after waiting for 40 minutes I decided to go ahead and try to pick up my coffee thinking that the app may have glitched. When I drove to PJs I went directly to the window just like the app had instructed and the person working the window today, who I now realize is the manager of the location, rudely told me that I need to stop at the ordering speaker before I come through, to order to let them know even though I ordered on the app. I told them that I would from here out, but when they handed me my coffee the only reason I just wanted to let them know why I came to the window was because the app instructed me to do so. The person working the front window, who is also the manager at this location, was very rude to me and snapped back me again and told me the next time I need to stop at the speaker before coming to get my coffee at this location even though the app tells me otherwise. I just want to let you know that the manager at this location is really rude and it is uncalled for them to act that way to me, because I was being nothing but nice to them. This really makes me not want to come back to this location again. Thank you so much for taking your time out to read my review.

Stopped here with my co-workers to get some work done. Coffee was great and reasonably priced. Customer service is WONDERFUL! Really great team working here.

I love their coffee. The velvet ice is really the best. Right now they have king cake flavor. Their sandwiches are pretty good too.

The coffee is pretty good, BUT the customer service is not so great. Waiting in the drive thru takes forever! I made a mobile order the other day, waited a good 20-30 minutes in the drive thru line, but because I had to be at work I ended up leaving. This is not the first time I have encountered issues with them. And many of my friends have experienced similar problems.nnI used to work for Starbucks, I know how well a coffee shop chain can be run. I would highly suggest that they research Starbucks' operating systems and apply them to their own shop. Organization is key.

While in Meridian a few weeks for work I found this place. No Starbucks in sight, I came upon one of the only coffee places with a drive-through and it turned out to be a little bright spot during my stay. The coffee is amazing, the service is fantastic, and they have a vegetarian breakfast sandwich that is so good! I definitely recommend this place! I’ll miss it for sure.