Backyard Self Storage

Negative reviews you might see here are invalid. And I am independent and have nothing to do with this facility. Kept my things in storage for 6 months and there could not possibly be a better person to deal with than Bob.nPolite, honest, as straight up as can be and even helped me move a few things in when I had a bad back. All of my contents were safe, nothing was damaged. This is the review you need to read. If there is a question then go meet Bob and go on your own gut instinct.

I’d do no stars if possible- I recently moved some stuff into my storage unit that already had some stuff in it. Turns out my unit has a leak or isn’t sealed, I’m not sure all I know is a majority of my furniture has mold now.. im not sure if that’s normal but I’ve never had this happen at any other storage unit location. So I threw some stuff away in the dumpster, left a couch and two beds sets- mattresses and box springs (that were picked up by another family to clean and use). But the morning after the move- I have several text messages saying they’re pressing charges and I had to pay to use the dumpster. These people actually pull everything out of the dumpster! And tell me I have to come get it if I don’t want to go to jail. Keep in mind- I do pay $90 a month for a leaky storage unit, I thought i could use the dumpster, especially considering my stuff wouldn’t had been ruined had I used the location I have before. I’m 3 hours from Brookhaven- I call the owner, who is extremely rude to me, and acts like I’m lying about being out of town. I have to find someone to pick all these things up for me couch and mattresses that were left (including the stuff in the dumpster like a few folders, a comforter set, little things that were not hurting the dumpster!) and were bought to another storage unit where the owner said to sit it by the road- and they were picked up by someone who needed it and had the time to clean it within the hour. Just a terrible experience, I would have no problem had I been asked without everyone being so rude, and I would have had no reason to throw this stuff away since they were good beds, and a good couch. if these units didn’t leak.

Couldn't ask for a better experience with the facility

Great place, very clean.

Great when you need a place for storage