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Starbucks

10701 Lambert International Blvd, St. Louis, MO 63145, USA
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Dillon Dillon Dillon Bracken (07/14/2020)
Literally said “I don’t care about your drinks”.nUnwilling to make a frappachino within 10 minutes of closing ... at 12:20 pm... I understand why they are a 1 Star Starbucks.
Stacia Vigiletti (12/20/2019)
Coffee is fine. There are 3 women running around trying to fill orders while 3 people, who I can only assume are management, are in the back NOT running around helping customers. This is disrespectful to your customers but more, it’s incredibly disrespectful to the women trying to do the job. You should be ashamed of yourself
Ryan S (02/24/2020)
By far, some of the rudest and most incompetent employees I have ever encountered at a Starbucks. This is the location in Terminal 2, just past the TSA security checkpoint.
Marko Jovanovic (07/12/2019)
Im an avid starbucks drinker and rewards member. This experience is not typical. However, I ordered that new macchiato thing with those new lids. I told the girl I wanted a straw and she informed me that her manager said customers cant have straws unless you buy a drink with the old lid. I told her to let me talk to the manager I just paid $5.45 and I'll drink it the way I want with a straw.... she hands me a straw without looking at me and continues talking to another customer ignoring me. I walked down 300 feet and there was another starbucks at the new southwest terminal and they had about 100 straws out at the counter to help yourself.nn1) If they really had a shortage of straws why wouldn't the freaking manager take some initiative and go to the other Starbucks and borrow some or drive to freaking Sam's and buy a 5k pack for $5.99nn2) Why would a manager tell his staff to tell customers that ask for a straw not to give them one..... I can see not offering one with the new lid, but if we ask we should get one.nn3) there were 3 other people in line pist off about them refusing to hand out straws.
Tim HoweWYO (08/03/2018)
Usually I only rate 5 star places but this was so BAD I had to post. Don't go here
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