Best Buy

More worried about sales commission, then providing good information

I had a pretty good service experience here. In the end, they weren’t able to help me, but it was of no fault of theirs (Apple hadn’t sent them the parts). But everyone was helpful, answered questions, and they even let me use the phone to call my wife because they had mine. I would certainly recommend based on my experience.

I used the Geek Squad for the first time. I only waited 3 minutes past my scheduled time. One manager did offer free bottled water to everyone who was waiting, due to the warmth of the building. Mr. Brownell, happily sold me on the recovery package that I needed. He also took most of my old stuff for recycling. He did advise me that computer screens cost $25 to be recycled, but everything else I had was free. I will give an update in a week, once the requested work is completed.

People inside friendly and helpful. Had to buy a stove from grandmother. Dude working in that section made getting the right one and setting up the delivery and stuff exceedingly easy and clear cut. No surprise costs came out at the end, everything was up front

Best buy was pretty busy, waited awhile for assistance, but when I was helped, the gentleman was very very polite an helpful to me. He explained everything to where I totally understood him. Very professional an knowledgeable at his job ud83dudc4d