Map
Detailed Information
- Place Types Car dealer
- Address 5029 4th St NW, Albuquerque, NM 87107, USA
- Coordinate 35.133895,-106.642386
- Website http://www.carprosabq.com/
- Rating 4.2
- Compound Code 49M5+H2 Albuquerque, NM, USA
Photos
Reviews
As usual they have a nice face and attitude but are typical salespeople. Just a waste of time and emotions. I told the salesman I had an issue at another dealer. Instead of asking what, as to not duplicate the problem, or ask me to fill the application online, they had me drag my family down there and fill the app and say oh well it's Saturday I won't hear from the bank today. Then I waited all week here we are Friday. Not even a call saying it was denied or wasn't. I don't know why these salespeople think getting someone in the door will make them a sale. If that person can't qualify for or have the money you want to take from them why bother wasting both of our time and emotion? This is why we have technology today to find things out before we make an action. SMH.
It is hard to find a place to buy a vehicle that is honest, trusting and not going to give you a bunch of BS! Everyone at Car Pros has treated me just like family. Hubert, Brecken, Zach and everyone else has gone way above my expectations of car buying. If you are looking for a place you know you will not be getting ripped off, especially being a woman, this is the place!! Thank you Car Pros for all you have done for me!!
My name is Geraldine Montoya and my husband and I purchased a van this past Saturday. I can't say anything but good things about Car Pros. Zach was our salesman and was very professional and not pushy at all. The whole staff was very friendly! We had gone in with a pre-approval from our bank but they found us a better deal with lower down payment and cheaper monthly patients. Zach even printed the insurance papers for us so we could have in case of road blocks on our long drive home. We will definitely purchase our next car from Car Pros!
So I drove down from Colorado to check out what was supposed to be a 2011 Ford Ranger 4x4. Everything seemed alright at first, until I left the lot to test drive it. Check engine light went on immediately as I was driving it to a pre purchase inspection. Well, the 4x4 doesn't engage even though they said they fixed it on the report order form I received. They had recently cleared the code and it feels like they were hoping to get lucky with the engine light not coming on while test driving. I'm thankful it did because I might have been out 11,000 dollars with a 2,500 dollar bill to fix the mechanical issue. This dealership seemed sketchy to me after this and I would not trust what they say. If you plan on buying a vehicle from them, PLEASE take it to get a pre purchase inspection. It saved me a heartache. I really did not appreciate the lack of clarity on the issue as I was told "if I had known you were driving from so far away I would have given you a much greater rundown on the vehicle"??? Just be honest with your customers.
It was difficult to rate Car Pros one star after the experience with our daughter. She saved money to buy her first car and purchased it from Car Pros. The engine in her vehicle blew after 4 weeks of purchase due to no oil in the car. When we informed Car Pros and their mechanic, they offered us a trade-in credit at 1/4 of the cost but given the fact that their mechanic didn't catch the issue in the first place ... (they are also reckless in re: to their COVID protocols).
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