Jimmy John's

I have seen the advertisements on television and I was prepared to be impressed. I am so disappointed that I was not and let me tell you why. I ordered from their board something called a Pepe but I was not allowed to see how it was being prepared or to have any choices. When I arrived home and opened up the wrapping saw a lot of bread and not a lot of food. I ordered a 16 in sandwich but I would have been happy with the 8 in. So there was no other choice on having extra lettuce or what kind of cheese that you would want or what kind of dressing that you would want. At first I was wondering where the cheese was but I went looking for it and I found it. The amount of ham was out of wood and the tomatoes for adequate. I felt the mayonnaise have been slathered on too much for me. My first impression besides too much bread was where's the lettuce! I didn't like the fact that I could not see the sandwich being made even though the establishment appeared to be very clean my employees were pleasant. I also found something gray on the ham now I'm no expert but doesn't that mean it's going bad? I really don't know the answer to that. It seems to me that sandwiches were heavy on a roast beef and turkey and I think there was a tuna sandwich none of the above that I cared for. I would have liked to have had a pastrami or corned beef but that wasn't on the menu. sandwiches are so personal and someone else made love their sandwiches it just wasn't for me regrettably.

Sandwiches are good. You can't go wrong with anything you pick. However, I didn't give it a 5 star rating because of the service I received. It might have been just the person who took my order (didn't even say hi, didn't care/ask if I was gonna get drinks or chips, didn't repeat the order back to me to make sure everything was correct, etc.) There was another person there who assisted other customers after me and this person was amazing. Management should make sure that only those with a passion to serve take orders.

We go to the Royal Palm location (155 SR7) every day. We enjoy the food, however, we can't get the food without dealing with Shannon who claims to be the manager. She is rude and disrespectful. When I called to ask for the owners information, she refused to give it to me. So I told her the reason I wanted to speak to the owner. Rather than taking any responsibility or apologizing, she continued to insult me then hung up on me. The owner would be wise to reconsider his choice in having her lead his team!

Freaky fast as always and they did NOT make me wear a mask. Thank you thank you thank you!

I love their sandwiches because their homemade everyday it's fresh. It's definitely worth going out of your way to find one