Credit Cars

Not the best experience iv had looking for and purchasing a vehicle. Took a while. Like 2 days ud83eudd75. Only reason for 2 stars is that they got good vehicles. Well atleast the one I got is very nice! No tears on interior or fades/stains. It be helpful for them to have a price on vehicles and faster service on clients!

Very slow and took forever to get to do paperwork. Went Saturday to get a car and didn't even get to test drive better yet get in a car till the following tiesday

Today I had the totally unpleasant experience of trying (unsuccessfully) to deal with Credit Cars of Gainesville. I strongly recommend no one attempt to do business with this dealership because of their complete unprofessionalism and lack of customer service.nnI was trying to talk to the manager of this dealership today (September 1, 2020) to help my grandson and his girlfriend (who bought a car from them in March 2020). On Saturday (August 29, 2020) I called and tried to talk to the people at Credit Cars of Gainesville and they were extremely rude and hung up on me. That’s why I decided to visit them in person today and try to get their help.nnWhen I arrived at the car lot I asked to speak to the manager or owner and explained my relationship to the people who bought the car (they were with me) and I explained that the all I wanted to do was to help them get a copy of the paperwork from the sale of the car. I told the manager (who identified himself as Tyler) that, according to the Federal Trade Commission (FTC), Used Car Rule, the FTC requires dealers to display a Buyer’s Guide in every used car they and to give it to buyers after the sale. He told me that they buyer would have to contact the finance company, because he didn’t have a copy of the paperwork. It’s also worth noting that when I contacted the finance company on Saturday, August 29, 2020 on behalf of my grandson and his girlfriend, they told us they didn’t have a copy of the paperwork and that we should contact the dealer.nnToday, I told the manager that according to the Florida Statutes (Title XXIII, Chapter 320, Section 27) he was required to keep a record for 5 years of the purchase, sale, or exchange, or receipt for the purpose of sale, of any motor vehicle, the date upon which any temporary tag was issued, the date of title transfer, and a description of such motor vehicle together with the name and address of the seller, the purchaser, and the alleged owner or other person from whom such motor vehicle was purchased or received or to whom it was sold or delivered, as the case may be. Such description shall include the identification or engine number, maker’s number, if any, chassis number, if any, and such other numbers or identification marks as may be thereon and shall also include a statement that a number has been obliterated, defaced, or changed, if such is the fact. The manager told me that he didn’t care what the Florida Statute said and told me to leave his property.nnI have no idea why the manager was so reluctant to give the people who purchased a copy of the paperwork from the sale of the vehicle a copy of it. I do know, however, Florida law required the dealership to maintain a copy of the paperwork. The manager either lied about not having a copy of the paperwork, or he is in violation of the Florida law that requires he maintain the records for 5 years.nnEither way, and because of the total unprofessionalism and complete lack of customer service, I strongly recommend you do NOT do business with Credit Cars of Gainesville.

I called the place to ask about two cars and he seemed like he didnt know what he was doing and told me to hold on then proceeded to stay quite then hung up I called several times but got ignored even picked up once and ended the call instantly . The ladies there have nice customer service but their male employee is unprofessional and sucks at customer service.

Terrible place! No prices on cars. Guy sat in the office and said pick out a car and I’ll tell you the monthly payment. Doesn’t know the price, he’ll just figure out the monthly payment! Doesn’t seem interested if you’re paying cash! Must make a killing on finance charges!