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Verizon

850 Statler Blvd Ste 106, Staunton, VA 24401, USA

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Detailed Information

Place Types Clothing store
Address 850 Statler Blvd Ste 106, Staunton, VA 24401, USA
Coordinate 38.139875,-79.0681864
Website https://www.verizon.com/stores/virginia/staunton/staunton-33158
Rating 3.7
Compound Code 4WQJ+WP Staunton, Virginia, Uni

Openning hours

Monday 10:00 AM – 7:00 PM
Tuesday 10:00 AM – 7:00 PM
Wednesday 10:00 AM – 7:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 7:00 PM
Saturday 10:00 AM – 7:00 PM
Sunday 11:00 AM – 5:00 PM

Photos

Reviews

Jay Haynes (12/08/2020)

Unless you are actually planning on purchasing something, don't waste your time going to this store. Every time I have been to this Verizon Store in need of assistance, I am simply handed a phone number and told to call. You can find the phone number to call online, so don't waste your time making an appointment and driving over. I give two stars because at least they are very courteous while not helping.

Michelle Beardslee (08/27/2020)

This location was great! We were able to come into the store right away and get help from a customer service person right away. Clean store, well organized, everything we needed was in stock, the staff was very professional, friendly and helpful.

Katharina Morrissey (03/21/2021)

They are not helpful a all, bad customer service and have no knowledge on tech issues.

paul julian (08/28/2020)

I have been a Verizon customer for years. Over the last four months I had difficulty with phone dropping calls, losing connection while searching on Google. I tried several times to get issue resolved. Solution was BUY new phone. After repeated failure I switched to T Mobile. I did get a new phone there. The sales folks there told me I was at edge of their service area and may not work. They were correct so I went back to Verizon. I asked Verizon if I could bring an unlocked New T Mobile phone to Verizon and on two separate trips to the store said no way. This was even after I told them the Verizon web site said you could. Their solution was BUY new phone. So went to Waynesboro store and they switched my T Mobile phone to Verizon in less than ten minutes.nSo if you want to BUY a phone Staunton store may be for you but service terrible. I go the extra distance to Waynesboro to get the phone and reliable service.

garey wilson (06/04/2020)

RUDE, RUDE, RUDE! Treated me like I had the Black Plague because I wasn’t wearing a mask. (Before governors mandate) Wouldn’t even touch my money outside. My shirt covering my face wouldn’t pass, my undershirt covering my face wouldn’t work but a McDonald’s napkin unfolded until it was a single layer tied on with earbuds would. Then they finally let me in to pay my bill, and there stood an employee without a face mask! When I protested after being humiliated by them they said it was ok since his was laying on counter close by. ud83eudd2fnThe next month I come and by the time I get my mask on and get to door it’s 5:00 on dot and the door is locked before I can open it to come pay my bill. I understand there are other ways to pay my bill but it’s easier for me to swing by and use kiosk, usually!

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