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Public Storage

7625 Staples Mill Rd, Richmond, VA 23228, USA

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Detailed Information

Place Types Storage
Address 7625 Staples Mill Rd, Richmond, VA 23228, USA
Coordinate 37.6204012,-77.5008907
Website https://www.publicstorage.com/self-storage-va-richmond/1901?pid
Rating 4.6
Compound Code JFCX+5J Richmond, Virginia, Uni

Openning hours

Monday 6:00 AM – 9:00 PM
Tuesday 6:00 AM – 9:00 PM
Wednesday 6:00 AM – 9:00 PM
Thursday 6:00 AM – 9:00 PM
Friday 6:00 AM – 9:00 PM
Saturday 6:00 AM – 9:00 PM
Sunday 6:00 AM – 9:00 PM

Photos

Reviews

WAYNE WILKINS (01/17/2020)

Awesome experience! Great customer service. Great prices! Great experience. I highly recommend PUBLIC STORAGE!

Jack Wang (08/29/2020)

The lady who works here is great. My only real problem is that my unit was a spider infested dump - stored mostly cheap furniture there (no food), and yet by the time I moved out ~6 months later, there were just swarms of spiders of varying sizes all over my furniture (some smaller ones got into the sealed boxes somehow). I’m still in the process of unpacking, and I seriously hope I don’t find a spider egg sack in there - the thought of one of those popping is nightmare fuel. Thank goodness I’m not afraid of spiders. I shouldve just paid extra for the indoor, temperature controlled storage, which presumably shouldn’t be infested with bugs.

Thinh Duong (04/30/2020)

I cannot be more satisfied with the customer service I had today.nnI did everything online, which was fill out my ID information, and I also made sure I made her job easier.nnBut when I came in I had so many questions about insurance, how to access the storage, because it was my first time, and a bunch of other random questions.nnLong story short if you are looking for great customer service, very and I mean very affordable prices look no further.nnI don’t know how the other staff are, but if they are all like Kimberly Bass, you can bet that you are going to have a wonderful experience.nnThank you Kimberly if you’re reading this you’ve made life easier for me.

Laurie Coleman (08/28/2020)

I like the convenience of this location, and Harriet is wonderful. I have one bad thing to say and that is every 3 to 6 months the rent goes up. I started at $89.00 for a year and a half, 4 months ago the rent went up to $100.00. and i just learned that it is going up to $114.00 by October 1st. All i have is a 9' x 10'.

sheila parker (11/27/2019)

Ms. Harriet is a jewel. She made our experience a great one. We had initially rented one storage unit and she was very informative about the type of unit with the two doors. We decided that we would go with that one and all the paperwork was completed for it. Once my husband measured and determined that the width may not be large enough, we changed to the same size unit with only one wider door. Harriet was extremely patient with us through all of our back and forth. She never became frustrated with us; she remained nice, professional and pleasant at all times. She truly is a jewel with the right personality to work with the public.

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