Map
Detailed Information
- Place Types Restaurant
- Address 11800 W Broad St #950, Richmond, VA 23233, USA
- Coordinate 37.656787,-77.618347
- Website https://www.theboathouse.com/
- Rating 4.2
- Compound Code M94J+PM Richmond, Virginia, Uni
Openning hours
- Monday 4:00 – 9:00 PM
- Tuesday 4:00 – 9:00 PM
- Wednesday 4:00 – 9:00 PM
- Thursday 4:00 – 9:00 PM
- Friday 11:00 AM – 10:00 PM
- Saturday 11:00 AM – 10:00 PM
- Sunday 10:00 AM – 9:00 PM
Photos
Reviews
20 % tip and you order on line even you are in the restaurantud83eudd14ud83eudd14ud83eudd14ud83eudd14
The Boathouse offers a good assortment of meals and drinks. We started with the Crab and Artichoke dip, along with the Jalepeño hush puppies. The two appetizers were both tasty and the hush puppies are larger than I expected. I then got the lobster mac and cheese...delicious. My wife had the dynamite shrimp tacos, also very good. The drink menu offered many options, we had the Orange Crush and the Black Cherry mojito...once again both were very good. If you are in the Short Pump area, definitely try this place.
Took my wife there for a date night and spent over $100 and left hungry. I ordered the combination meal and it only came with 2 shrimps 2 scallops and a medium size and it was $38 and the food was just ok to the point that I have actually cooked each of the items better in the past and I'm no chef. Also they automatically put a %20 tip on your bill and they want you to order everything off your phone... I can tell you we will never be going back!
Absolutely terrible customer service now, you have to bring a computer or smartphone with you to see the menu AND you have to submit a lengthy, complex online form just to place an order, the online system also has no provision for using more than one gift card to pay meaning I had a surprise cash expense of $50. If I'm paying $100 plus for dinner I don't expect to have to deal with this, also dinner is a time to put the phone down, I'm not using my phone to order. Also the automatically added 20% tip when there isn't even a waiter and you literally have to do everything yourself online is absolutely absurd. They lost a long time customer.
Lobster mac had a bit more butter than I'd of wanted, the crab was probably less than a tablespoon total. Wonderful that they add the 20% tip automatically, keeps polite patrons coming.
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