Map
Detailed Information
- Place Types Airport
- Address 2200 Norview Ave, Norfolk, VA 23518, USA
- Coordinate 36.8982516,-76.2045154
- Website https://www.united.com/ual/en/us/
- Rating 2.8
- Compound Code VQXW+85 Norfolk, Virginia, Unit
Openning hours
- Monday 4:00 AM – 8:00 PM
- Tuesday 4:00 AM – 8:00 PM
- Wednesday 4:00 AM – 8:00 PM
- Thursday 4:00 AM – 8:00 PM
- Friday 4:00 AM – 8:00 PM
- Saturday 4:00 AM – 8:00 PM
- Sunday 4:00 AM – 8:00 PM
Photos
Reviews
I would give this company zero stars if I could. We arrived early to ensure we had time for check in. The check in line was not too long however the line was not moving due to there only being ONE employee working. The employee eventually instructed anyone going to our destination to cut the line as there were now only 2 minutes left to check in. We did as told and checked ourselves in as well as our bags at the kiosk. Instead of printing our baggage tags, the kiosk printed a note saying to take our baggage to the attendant. As there was only 1 attendant, we had to wait due to her helping someone else. When getting to her, she told us we were now 1 minute late and had to reschedule our flight, despite the problem resulting from their kiosk. We asked to speak to a manager. She was unavailable. We will now be arriving 6 hours past our scheduled time. This is completely UNACCEPTABLE! They have lost a customer.
Good work at a difficult timenHOWEVER!! I paid for econ plus and they were all filled so they stuck me in an exit row. Others got the same treatment for free
Wow , Eva is her name she works with united airlines In Norfolk airport office .. she is amazing person , she went above and beyond to find us and chased us for 4 days to return our lost lab top back to us ... well it was my fault that I listed my phone number wrong so she didn’t reach us by phone ...nbut she spotted us and found us in our way back home in the airport and gave us the lab top back ... was the best part of our vacation...nthank you Eva
Communication was mediocre at best! The cleanliness of the aircraft was unsanitary!
Worst airlines to fly. I would give them a negative rating if I could. I only had a 30 min connection after my initial flight needed to be changed due to a delay from United. And the gate attended refused to check in my bag to my final destination and asked me to gate check in the bag which will only be 10 mins wait, but I have to also change terminals and the flights usually close 10 mins prior to departure!!! This is the worst customer service experience with any airlines I have had. I am never flying United, Delta and American are way better. I fly twice a month, loss for United!!!
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