Map
Detailed Information
- Place Types Car dealer
- Address 3114 Williamsburg Rd, Richmond, VA 23231, USA
- Coordinate 37.5188839,-77.3717408
- Website http://www.eastendauto.com/
- Rating 3.8
- Compound Code GJ9H+H8 Richmond, Virginia, Uni
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
Terrible customer service and communication. I sent and inquiry regarding a vehicle with ZERO response. Then I took the benefit of the doubt and called and was told they had received it, however hadn't contacted yet, although I had sent the inquiry the night before. I asked about the vehicle and was told that it was currently getting inspected and they would give me a call back. Two days later still no call, so I decided to call again and was told they would call me before they closed. I never received that phone call either. When I asked why I hadn't been contacted, I was informed the person that works on the weekend only works on the weekends, so again there was ZERO chance of contact. That is were the poor communication begins with this dealership. Additionally speaking to whoever answers the phone was not a pleasant conversation either. They gave an attitude like they were being inconvenienced when asked question and when giving answers. I do not recommend this dealership due to their poor customer service and communication.
2nd vehicle i purchased from here, they are always professional and courteous and go above and beyond to help you out. My husband and I were more than pleased with Mike he is so helpful and understanding.
I love east end auto they give me go service never had I had a problem with them. And I knew I brought like 7 cars maybe more cars from them. And I send a lot of ppl there and they was satisfied.
Always a good deal...years ago i got a ford escort and ran for years with no problems...choose wisely and you'll grab something worth the drive.
They ok..they don't wear masks..in the building..that the only problem I have..The cars are pretty ok..I xan say..no major problems at all..the prices are affordable..The staff I am..talking about..but have the sign..om the door..I feel if the sign..says everyone..it applies to them as well..the Law..!!
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