Map
Detailed Information
- Place Types Gym
- Address 118 Davis Cup Rd, Lynchburg, VA 24502, USA
- Coordinate 37.4087611,-79.2253317
- Website https://www.crosswhitefitness.com/
- Rating 4.7
- Compound Code CQ5F+GV Lynchburg, Virginia, Un
Reviews
Beautiful establishment and wonderful staff! I can see they’re all great, but my trainer, Garrett H., is amazing, make some one on one training with him! He really cares about your goals and will get you working on what you need, immediately. So happy I started at Crosswhite!
Went in for a consultation, wanting to hire a personal trainer. Was given the tour, did an intake (weight, measurements, discussed goals I wanted to achieve, etc.) Then we discussed the available trainers and who would be good to work with/available at the times I requested. I was told I would be contacted within a week to set up my first session. Never heard anything. Two weeks. Nothing. After 3 weeks I called to ask about it and the girl on the phone was rude and acted like I was bothering her, told me that I should have been contacted and when I continued to explain I hadn't been...thus my reasoning for calling, she didn't really offer much assistance or apologize. She said she'd have someone contact me and took my info. So I was told to wait some more. 2 weeks later I got a text message from a trainer. Asked me when I wanted to start training and was I excited. No phone call. Not only did it take way longer than was promised for me to hear from someone, but I was not given much courtesy as a new customer and felt completely undervalued and disrespected. I was so excited to start training and reaching my goals, and this entire experience was a disappointment. I give it 2 stars because the gentleman that did my intake was very nice and professional.
I joined Crosswhite back in January and it's been one of the best decisions I have ever made. Crosswhite genuinely cares for their clients and makes a real effort to connect with you. Their training staff is top notch and I've never felt awkward going there. I highly recommend.
Ben and team do a tremendous job.
Very good place. Great guys. Zach Riley is really great to train with. They keep close track of your progress and adjust your routine for optimum results. Would definitely recommend this place.
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