Kia Store Elizabethtown

Zeke Phelps is awesome! He’s patient, and doesn’t pressure you to buy. He worked with my husband and I to get me in the vehicle I love. I traded in an older model Kia, and they gave me a great trade in deal for it. If you’re looking for a no stress car buying experience, this is your place.

Donald Kirby is the best salesman. Very kind and courteous. Nice environment. I called him the day before and he had the perfect car waiting for me to test drive. This is the second car I have bought from him. I love my 2020 Kia Forte.

CL is one of the Salesman, great guy, glad I did business with him and his team!

You take time off and arrange for transportation; took in for basic service, several items were not performed but charged. Expected more, they were willing to correct issue but not going back when other's will do the job right the first time.

Bought a used car sold as is, was advised by the salesman to take it for an oil change as didn't know the last time it was done, he recommended a place in Radcliff that he uses took it there only to be told that the lower control arms were broken as was the axel, the brakes all needed changing as did all the tires. Also the engine light came on on the way over there only to be told that it was for the transmission.nTook it back to Kia for them to look at the transmission told me the wiring had been chewed so they would replace that to see if it fixed the problem took them 4 days to do a 2 hour job, and it didn't fix it actually made it worse as it was taken for a test drive and the transmission slammed into 1st gear whilst doing 50 mph.nAs the car was sold as is they won't do anything about the transmission, when I asked about the fact that the other parts were broken so the car was unroadworthy they said it would of shown up on the safety report, it has taken over a week for management to decide that they are going to nothing about it and couldn't even call themselves had the head of servicing call to tell me.nGoing in today to discuss with them what they are going to do.nnHave to say though that they have loaned me a car whilst this has been going on.nWell I have finally got my car back, the dealership have been very helpful with allowing me to use one of their cars whilst mine was being fixed. We also came to a satisfactory resolution over the repairs.n10/29/2020