Butterburr's Restaurant

Butterburr's has a comfortable, friendly atmosphere. They are locally/family owned and operated. Everything is homemade. They use real Idaho potatoes, which is a must for this Idaho girl. Their chicken fried steak is my favorite in town! Perfect texture and flavor. I also love their SST (Soup Sandwich Treat.) Their homemade soups are the best in town. I pick up a large chicken noodle soup anytime that anyone in my family is sick. It's good anytime, though. My favorite treats are the cinnamon twist (it's huge) and the oatmeal pie. It's similar to pecan pie and oh so tasty. If you're craving down home cooking, with hearty portions and reasonable prices, Butterburr's is a great choice.

Awful management skills. Watched an employee lick his fingers and immediately handle the cinnamon twists.

Today service was slow... Not busy at all but still slow

My husband and I went here for our 1st Wedding Anniversary a couple of weeks ago and the waitress gave us a free drink and Twist (these are literally amazing-GET ONE! Raspberry is my favorite) which was so sweet. I love everything about this restaurant to be honest. The background music always has great songs on, the atmosphere is so welcoming, everyone is friendly, and the food is delicious every time! My favorite is their Spicy Chicken appetizer with some curly fries, sooo good! ud83dudc95nYou just have to check them out! :)

So I'll start by stating I was never impressed with the food from this establishment, it's my wife who loves them, their food and is the reason we often frequent them. With that out of the way let's get to the meat and potatoes of why we both were left very unsatisfied this morning. The food was as it always was, average but the service was horrendous, even I can agree the service is usually A+ but not today. We were practically ignored after being seated and only my wife was offered a refill once on our drinks. When the waitress finally did return it was not to offer us refills or see how we were fairing but instead to offer to get us containers as if it was time to get out. Now let's address the cleanliness, if you like dining with a fly infestation hovering about you and your food then you'd be delighted, we were not. One or two flies we can understand but this appeared more to be a colony that had occupied and moved in. Now for the final problem we had personally took issue with, we know everyone feels different based on political and social leanings but masks... None of the staff minus one lady was wearing a mask. Not requiring a mask is one thing but servers and cooks not wearing masks in this day & age of covid-19 is unacceptable. On top of that when we asked as we were paying we were informed that it's completely optional for the staff if rather they want to be a breeding ground for a deadly virus that has currently killed 180'000 Americans. Before were could even respond she just slammed our card down and walked away as if asking why they don't wear them was the most offensive question she had ever heard. This was the final straw and deciding factor on why we will never be returning to this establishment, even post covid-19. Thank you and be safe.