Mesa County Libraries Orchard Mesa Branch

Covid + bad attitudes = bad experience. I reserved 5 books online and received a call that one was ready. I made an appointment to pick them up and was told to call once I arrived. I called twice, but nobody answered the phone. I showed up and a library employee was outside setting up a pickup for another person. When I tried to explain the situation she very rudely and angrily stated that I needed to call. I told her I did twice, but nobody answered and she rolled her eyes , interrupted what I was saying, and asked for my card number. I gave her the last 3 numbers, she went inside, then came back out and told me repeatedly that the numbers were wrong. When I tried to show her the card she yelled at me to not come any closer. I gave her my name and she came out with the book (which had the exact 3 numbers I gave her on the receipt), then went inside and locked th stared at me from inside. This happened in the orchard mesa branch within 1 mile of where I live, but from now on I'll have to go to the central branch unless I want to deal with this womans terrible attitude.

The gentleman at the counter was very pleasant and professional.

I believe we are so fortunate to have this wonderful library and all of its resources in Orchard Mesa ! The staff are so kind, respectful and helpful that I can't say enough of this place. Thanks for all you do !

Love this place. Everyone is so helpful. Thank you!

So happy to have a branch library close by. Very helpful and friendly.