U.S. Bank Branch

Very disappointing that the manager does not take care of her elderly customers like she should. If it's a unusual transaction questions should be asked to make sure that those customers are doing the right thing. at this point I would not recommend banking at US Bank especially in la junta and that saddens me to say. called customer service to complain said I'd get a call from a supervisor within 48 hours it's been two weeks and still have never received a call. Does not seem like US Bank cares about its customers at all.

Much better banks. They never want to help with anything. Lied about my son opening an account then denied it to my face. Went to first national and now am very happy.

Always a pleasure to go into the bank. All of the staff are extremely friendly and willing to help. One of the best banking experiences I've ever had.

HORRIBLE! They were sued in 2016 for 55 BILLION for manipulating transactions to force the customer to incur overdraft fees rather than posting transactions chronologically as they occur (like every other bank), and it seems they are back to their old tricks! Even when it is their fault for taking 2+ weeks to post a transaction, they do nothing to help! Their customer service is a TOTAL JOKE! As for their fraud department, they take 6+ WEEKS to refund your money if someone steals it! Someone steals your card and uses all your money? Hope you don't have bills soon because they won't investigate anything for WEEKS! I joined up with them on impulse because I needed a local bank, but I will be cancelling my account at the end of the month!! WORST BANK IN LA JUNTA AND PROBABLY THE WHOLE NORTH AMERICAN CONTINENT! Go to TBK instead!

The manager is very unprofessional. And on top of that when i had an account there I was trying to transfer money into my other bank account and it would take almost a week to go through!