Starbucks

I've never left a negative review, but my experience was unbelievable. My co-workers and I had a 21 dollar drink order. It was one of my co-workers birthday and he asked about a free birthday pop after I told them how good they are. Oppon reaching the window and after scanning the app, the employee said the birthday didn't show in the app. My co-worker presented his Drivers License, which proved it was in fact his birthday. The employee said that information had to be in the app, so my co-worker updated the app. After scanning again, we we're told it wasn't showing up and wouldn't show up for 24 hours in their system. We asked if the manager would give a free pop since in 24 hours, it wouldn't be his birthday. I was so shocked when the manager denied a free pop after obvious proof was given over a 2 dollar item. I ended up purchasing all of us in the car a birthday pop as at this point we couldn't help but laugh at this manager for being that frugal. Again our original order was 21 dollars so its not like we didn't show up for anything other than the free pop. I'm never going to visit this Starbucks again. In times like these we should be spreading as much courtesy and kindness to one another as we can. And this Starbucks manager really did his best to ruin our day. Sad

The night time people give the best service. They know how to give the best service. Anna is the best Matt is spot on. All in all everyone is fantastic

This location is hands down my go-to.. why? Simply because it’s got the other ones in Chula Vista beat! The baristas are so sweet here and make awesome drink recommendations!nnSpecial thanks to Walla and Rafa! (my apologies if I misspelled your names OOPS).. for fixing an order of mine without hesitation and recommending that I try my latte with coconut milk. I was reluctant to try it at first but the drink was tasty, I will definitely be ordering it again!nnI have yet to have a bad experience from this Starbucks..the customer service here alone keeps me coming back! Thank you once again!

Great coffee

The Customer, was the nice kid ever. He needs a raise for Excellent customer service. Thanks for the recommendation of your favor drink (strawberry açaí Refresher with apple juice)