North Island Credit Union

I love being a member of this bank.nAssociates Erika and Alamo are super helpful and kind!

Had an awesome customer service experience today. Individual assisting us went above and beyond to correct issues, offered services to ease out of account transactions & serviced 2 separate accounts to assure any issues needed.

Love being a member of this credit union. The staff is amazing - always friendly and helpful. Switched from a big bank almost 10 years ago to get away from the excessive fees. I've had nothing but stellar service here at North Island, even after they merged with CCU. Keep up the great work Susan, Jen and staff. You rock!

I have always had great customer service from this bank. After using a ‘big bank’ for years prior to my account I have noticed a change in care and consideration for the customers. Their surcharge free ATMs are a life saver, and I have never had my charges and deposits shuffled around to force an overdraft. In fact, I have gone over by a dollar or two in the past and NOT been charged an overdraft at all, where at other banks I would get a huge fee.nnNo bank or business is perfect, but a credit union is a much more customer oriented business than most ‘big banks’ that exist today.

DO NOT BANK WITH NORTH ISLAND.nnMy husband and I opened a joint account in June. Everything seemed great- until our rent payment didn't go through. We had over 2,000 in our account- plenty to pay rent. Upon investigation, NORTH ISLAND WITHHELD OUR OWN FUNDS FROM US WITHOUT TELLING US. We were told it was standard for new accounts. IF THEY HAD BEEN UP FRONT WITH THAT FACT IN THE BEGINNING, WE NEVER WOULD HAVE BANKED WITH THEM. my husband and I are just two humans trying to survive, AND BECAUSE OF NORTH ISLAND, WE ACCRUED AN EXTRA $125 IN FEES AND DAMAGED OUR CREDIT, ALL BECAUSE OF SHIFTY BUSINESS. So sick of corporations taking advantage of the lower class. DO NOT TRUST THIS BANK.