RFA Financial Center / Office of Ricardo F Alvarez

I went in with a question unrelated to his normal tax work. Within hours one of his associates called me with an external advisor on the line. They answered my question fully. A wonderful response with no monetary benefit to RFA.

At RFA financial they offer the best service to get your taxes done. They work quickly, professionally and are super communicative. Definitely coming back next year!

If possible 0 stars would be given. I had came with Ricardo last year for my taxes which he did great on. I stopped today for my appointment and they called me over to tell me how much I would be receiving back. The numbers I got were to low and decided to go somewhere else where they were giving me more. I told the guy in the front “I will come back maybe later, somewhere they are giving me a bit more”. Moments after Ricardo comes out and the guy tells Ricardo I didn’t want to proceed with the refund there, Ricardo simply begins to rip the papers in front of me. Super disrespectful, obviously doesn’t have manners or good customer service. They placed only 2/3 documents I had provided for them & I asked for my 3 back. Ricardo simply just throws my paper on the counter and says take it all while he continues to rip the other papers right in front of my face aggressively trying to get my attention. Horrible Service won’t be back EVER.

Great service and filed easily remotely from Korea. Being military this has been the easiest tax firm I've ever worked with. Thankyou for the great work team!

Besides them being super friendly. They were fast. They were awesome