Melvin's Tire Pros

Fair prices, great service! They will find problems that you don't know about which is for the benefit of your own vehicle. So you don't run into bigger problems down the road.

I'm not usually one to complain, but this experience really stuck out to me. Before a trip, I took my car in for an oil change and tire rotation. The rotation was of course free of charge because I purchased the tires from Melvins.nnUpon leaving the lot after the rotation, I noticed a thumping noise from my front right wheel. I did call to let them know about it but assumed the absolute best from the shop. I had my front end gone through my am independent shop to make sure there wasn't something I neglected. The front suspension completely checked out, but they did notify me of an issue with my front tires. A safety issue. The tread separating from the inside most likely. The tires on the front hardly had wear when I put them in the front, so I'd say that's a defective product. When I brought this issue to Melvins, they insisted that my suspension is the issue. I called that shop again just to make sure I didn't miss anything, and I didn't. My suspension is tight and not worn to the point where something like this could happen. How I translate this personally, is that they would rather have me in an unsafe vehicle than replace the defective tires. I'm truly disappointed as I have had nothing but great experiences leading to this incident.

I have been bringing my vehicles to Tire Pros in Smithfield for several years. They provide reliable service and repairs at reasonable prices. The staff is friendly and helpful. On the couple of occasions where there was an issue, it was quickly and fairly reconciled. Highly recommended.

Rick and staff are fantastic! I have been going for quite a few years for my cars. Snow blower wheel went flat and they fixed that too! Highly recommend!

Melvin's consistently provides exceptional service! The staff is always helpful and friendly.