Cumberland Collision

Cumberland Collision is amazing! I would recommend this shop to anyone who is in need of auto body repairs. This summer my wife and I were in an accident and we brought our vehicle to Chuck. He and the staff took care of everything for me, right down to arranging a rental vehicle. From the start of the process to the end they were very professional and fair. They handled everything with my insurance company, we all know what a headache the insurance aspect can be, it was a blessing! They did such phenomenal work and they were always so pleasant. When I picked up our Chrysler the vehicle looked better than when we pulled it off of the dealership lot! It had been fully detailed and reconditioned, truly show floor ready! Thank you to Chuck, the guys in the shop, and the office staff for all of their hard work, I appreciate it!

The work they do is absolutely amazing..

This is the absolute worst body shop that you could go to in our area!! Chuck is the most unprofessional business owner I have ever met in my entire life! I made an appointment as a first time customer, which I work in the car industry so I have heard good things about the product of this place and I have sent many of my customers that I have sold cars two to Cumberland collision, as they are extremely close to my town. Never will I ever send another customer here and never will any of my customers be returning here after my horrible experience with the owner. I made my appointment for Tuesday the establishment called me at 4 PM Monday to let me know that they could not make my appointment that I had made a week in advance, I was upset by this and I asked if there could be an exception made because I had planned my entire day out around the appointment. Also as I said I work with customers so if I have to cancel I cancel ahead of time I always give 24 hour notice as do most businesses- except for this one they close at five on Monday as well as they open at eight so they had plenty of time to give me a call and notice. After talking with Chuck he was willing to have somebody else appraise my vehicle and I was completely happy!nUNTIL Then all of a sudden i received phone calls From an acquaintance that I am not close with at all who said that Chuck was telling him all about my appointment the vehicle that I drove and he was complaining about me to somebody I have very little relationship with. Chuck as a business owner took my personal information looked on my facebook and called someone we both knew, talking negatively about me and he completely broke my customer confidentiality.nI just bought this new vehicle, I had it for less than a week. The acquaintance had never seen the vehicle but after talking to Chuck he could tell me what vehicle I drove and all about my appointment, my full name, and aparently chuck had alot of negative things to say based on a 4 mins phone call with me as a potential customer. Which ill never be now. not only is this completely ILLEGAL but this business should not be operating like this as it is completely unprofessional and disappointing. Truly a HORRIBLE place to do business.

Great job and great people! My car came back lookin beautiful!

Great work, good personalities one above and beyond the call of duty to make me happy.