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Detailed Information
Openning hours
  • Monday 8:30 AM – 5:00 PM
  • Tuesday 8:30 AM – 5:00 PM
  • Wednesday 8:30 AM – 5:00 PM
  • Thursday 8:30 AM – 5:00 PM
  • Friday 8:30 AM – 5:00 PM
  • Saturday 8:30 AM – 12:00 PM
  • Sunday Closed
Photos
Firelands Federal Credit Union
Firelands Federal Credit Union
Firelands Federal Credit Union
Reviews
Nick L (06/29/2020)
Opened an account planning to switch over to Firelands being my primary financial institution. I couldn’t activate my debit card using my information. They put my information as my wife’s. Called and verified our funds were available and also verified at the ATM prior to trying to make a purchase. Card got declined three times (embarrassing) and also wouldn’t let us take money out at the ATM. Also could not activate online services because of errors with demographic information. After hours support couldn’t help had to wait for a call back Monday morning. Was told online and my debit card issues couldn’t work because my wife was primary. Who knows why, I put my information first when I started it online. They wouldn’t talk to me about my wife’s debit card not working. When I set up the account I declined to set up a savings. When I went to close the account due to their incompetence they told me I *had* a savings and I would not be able to close it till I pay off my auto loan, so basically they can open an account without your authorization and refuse to close it. Come on down to firelands for large scale Wells Fargo type swindling on a smaller local level.nnAlso found the account opening very personable, well as personable as watching someone stare at a computer screen in silence for 20 minutes can be.
hh h (07/18/2020)
Just built an ugly huge building on the North side of Main St. the Great Eyesore of the town- the houses and trees looked much better. And no one cares that Gym J. recently visited your office (scandals at OSU anyone? Something you really don't want your bank associated with! Who at PR thought of that meeting idea?). Rip all the trees and houses down, build more worthless credit unions and banks- so we can bail you all out again when regulations are gotten rid of.
Theresa Buckingham (08/21/2020)
Firelands has always been good to me!!!I I wouldn't go elsewhere I strongly suggest anyone to do business with them!!!
Shop BellevueOH (10/04/2019)
Great customer service. Very knowledgeable and helpful.nnud83dude42We love not only all the community involvement but there support in many ways to the community.nnKeep up the great work!!!
Tiffany Brady (03/22/2020)
The worst phone etiquette ever!! So rude and not understanding in any way.
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