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Detailed Information
Openning hours
  • Monday 8:30 AM – 4:00 PM
  • Tuesday 8:30 AM – 4:00 PM
  • Wednesday 8:30 AM – 4:00 PM
  • Thursday 8:30 AM – 4:00 PM
  • Friday 8:30 AM – 6:00 PM
  • Saturday 8:30 AM – 2:00 PM
  • Sunday Closed
Reviews
The Legend of Paco (11/25/2020)
Went to the North Olmsted location, paper sign on the door said “ closed for lunch till 1:45 pm”. What bank closes in the middle of the day? Some working people can only go to the bank during lunch hours. Have several accts at this bank. One acct was charged inactive fees and paper statement fees even though I have lots of activity in my other accts and I am enrolled in estatements. When I called to have it fixed I had to talk to 4 different ppl, one who hung up on me. Was told I would get a call back from the general manager, which happened 3 days later after me having to call AGAIN. He didn’t fix what he said he would. At this point it will be easier to close my accts and take my business elsewhere. Not worth wasting my time with this credit union. Also the teller with the short hair is rude and unfriendly.
Sabrina Gambill (08/01/2020)
I opened an account here for petty cash purposes only. During the ongoing Covid-19 situation, I haven’t had the need for the account. In six months, they have charged outrageous inactivity fees. To close my account, I had to visit in person. The teller was very rude and impersonal. This was not a good experience at all.
Christopher Bamrick (01/02/2019)
My fiancee attempted to visit this branch today to make a very important transaction. She arrived at roughly 3:45 PM expecting to be able to conduct business but the branch was closed with no signage explaining why.nnTo top this off, the ATM was out of service and has been each time we've visited this location. We will be using the branch in Strongsville until we are able to find a more reliable credit union to do business with.
Stacie Doraty (04/16/2018)
Horrible customer service....tellers are rude! Policies are made up and applied for their convenience
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