Home United States Ohio Broadview Parts

Broadview Parts

7800 Broadview Rd, Parma, OH 44134, USA

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Detailed Information

Place Types Car repair
Address 7800 Broadview Rd, Parma, OH 44134, USA
Coordinate 41.3542303,-81.6840454
Website http://www.broadviewparts.com/
Rating 2.4
Compound Code 9838+M9 Parma, OH, USA

Openning hours

Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Susan Morris (10/14/2020)

I ordered a Jack for my horse trailer on Sept. 3, 2020. My credit card was charged and it has been 6 weeks and still have not received it. I called and left a message 2 weeks ago and have not heard back. I left a message through their contact form on the website 1 week ago and still no responses. Today I left another message. The website is not working now as well. I will be contacting my credit card company and disputing the charge so that I can get my money back and order from someone reputable that will deliver my product.

Luke Latham (09/26/2020)

Just like other customers, they authorized then posted a credit card charge for over $1,000 for a product that they don't have. As others have said, their website's online chat is never staffed, they do not answer the phone, they do not return calls, they do not answer emails, and they do not respond to messages left in their Message Center at their website. They did issue a refund, but the lack of communication and charging my card in the first place can't warrant a good review. It's a violation of VISA merchant policies to post a charge without shipping the product. I can't recommend this company unless you call and confirm they are in-stock on whatever it is you plan to order ... and good luck getting them on the phone to do that.

Susanne McCall (09/02/2020)

WORST EVER EVER CUSTOMER SERVICE!!!!! Ordered was place on August 21st and today is September 1st and Absolutely NO response from this company!! I have called, emailed and texted everyday 2nd day to get ETA for Shipping of Hydraulic jack for my goose neck horse trailer. Do yourself a huge favor and NEVER EVER ORDER anything from this COMPANY. On There website they only put up there good reviews which are not many. This is $1,000 Jack that I am trying to get shipped. They have my MONEY and CANNOT get back to me!!!

Ryan Hennessy (09/21/2020)

Worst place I have dealt with in years. They gladly took my money and havent provided a product or refund in over a month. They wont answer the phone or return a call.

Jeff Riggs (06/16/2020)

Ordered tires from their website that I needed ASAP. Tried calling before ordering to see if I could pick them up instead of having them shipped as I’m local. Left a message which no one returned. No biggie, place is 30 min away I figured shipping would be a day or two. Placed my order and followed up with an email asking again about pickup, never a reply. Almost a week went by with no shipping info, no messages or emails returned. Once again reached out to check on the status of my order and got an almost instant reply “your order has been cancelled. We refunded you.” Wasted almost a week with downtime to my business waiting for parts that were never going to come when I could have gotten them somewhere else and been up and running.

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