Map
Detailed Information
- Place Types Lawyer
- Address 852 E 1050 S B, American Fork, UT 84003, USA
- Coordinate 40.355874,-111.774601
- Website Unknown
- Rating 1.9
- Compound Code 964G+85 American Fork, UT, USA
Reviews
Of course they pushed some buttons but they do have to collect debts. I had an ambulance debt for my so son when we were in-between insurances and neither would cover it. I don't make much money at all (currently none) so I've spent several years trying to pay it off. They don't call at ideal times - around holidays, around usual paydays, right when the pandemic hit hard, etc - and that did get very stressful. But I gave 3 stars instead of 1 because eventually they did ease up and become more understanding. Working in collections they cram down your throat that you must collect, collect, collect at all costs! I would never ever want to have that awful job! But it's their job. Justin worked with me in the end and accepted what I could afford to pay and eased up on calls when I explained that I had to pause in payments because I just had a baby right after being forced out of my job. If you make your payments, they're not that terrible. Which makes sense because you owe the money and it won't magically disappear even if your job goes away, your debts do not. All in all, it seems like depending on who you get you may or may not have a tolerable experience. Justin did fine and I appreciated his respect towards my situation in the end. Also, others mentioned issues getting records but I've never had problems with that. I've asked Justin several times for paperwork along the way and each time I've received what I asked for. I did, though, still keep the original paperwork from 6 years ago which everyone should do no matter what.
zero stars.. they steal all your money. ask for all documentation, they cannot provide any and this is a scam. KATE LANE is brutal. They don't care if they garnish all your wages and you go homeless then get more collections because they took all your money then jack up 500% of the bill. I will put this group out of business. They are illegally backing a Collection agency then refer to themselves to jack up attorney fees. They are in kahootz with Mountainland Collections. Share the same office and staff.
Nothing like going thru a pandemic and losing your job to stay home and teach my son while my husband waits for "non-essential surgery" but by god they better get their money. I didnt know "debt collector's" were so essential.
They're really helpful about payment options.
Regarding records they aren't good at all. Can't even get an emailed statement of charges payments and totals. Other than that they are good and have worked well with us until asking for records of everything.
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