True Performance

I will never have enough positive things to say about True Performance! After having a horrible experience with another shop, I was dreading having to deal with more repairs. I was referred to True Performance by a friend and Randall made the entire process so easy that I'll never take my car anywhere else. My car was finished by the quoted time, I was updated every step of the way and there were no shocking out of the blue charges; it was a seamless process. Thank you Randall/True Performance for taking such good care of me and my car!

Everything was great from phone calls before drop off, to pick up. True Performance returned my truck better then how I dropped it off to them. If ever needed I will be back for sure!

My family has taken them 4 cars and in each case it was impossible to tell that there was ever any damage to deal with. Staff is super helpful and always polite. I recommend them to all my friends for body repair.

We have been customers of True Performance for almost twenty years and they continue to impress and surprise.nnUnfortunately, our latest visit to Randall and his team was due to my wife's car being involved in a hit & skip while she was inside our local grocery store.nnTrue Performance quickly scheduled an appointment and I had the opportunity to meet with Rob Williams. He evaluated the car thoroughly and even took the time to clean a few areas to remove plastic residue left from the other vehicle. He provided quotes for both the work from the accident and some additional work that I wanted to perform if the budget allowed.nnRob worked directly with our insurance company to ensure proper repairs would be made and covered under our policy. He also made professional recommendations for some rust repair that was discovered once the body panels were removed.nnDuring the course of the work being performed, our vehicle was subject to some additional damage for which True Performance took full responsibility. They were honest, up front, and explained how they were going to make it right while providing a rental car and updated timeline for repairs. I received a call from the owner himself apologizing for the situation. I respect when someone takes responsibility for their actions and does their best to make things right.nnRegrettably, we were unable to perform the additional work I asked to be quoted due to budgetary constraints, so it was a surprise to us when we picked up the car to find that Randall made the decision to perform that work free of charge.nnAs usual, we were thrilled with the quality of the work performed which has been the primary reason for bringing our vehicles here for the last two decades. Frankly, we had debated trading the car in for something newer, but after seeing the finished product we knew we would be keeping it in the family for years to come.nnI have nothing but respect for the entire team at True Performance and thank them for their professionalism and commitment to quality. Keep up the great work!

I had body damage repaired on my SLK in 2010. I was completely pleased with all aspects of the work performed on my car. I still have the car and am as pleased today as I was 10 years ago.